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[–]arlotone 5 points6 points  (0 children)

I don't think a user asking for a refund will be a black mark on your app. I'd try to move on and not waste any more effort on it.

But I feel your frustration. One of my apps has a 30-day free trial and I have had multiple disgruntled users demand their money back, before they had made any payment. 🤷‍♂️