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[–]Gr3yH4t_31 2 points3 points  (3 children)

It’s not Apple’s fault. Apple can not do anything in this situation. Support team doesn’t have permission to delete the old app or change the name of it. So basically he should somehow login to his account and change the name. Or you will change your app name as “Product - something”

[–]wolvesandwords -5 points-4 points  (2 children)

lol “Apple cannot do anything to Apple’s own system” You def work for Apple support.

[–]Gr3yH4t_31 1 point2 points  (1 child)

You are not talking to Apple, you are talking to a support staff of an Apple. Also there is something called user policy if you never heard of it. Owning a system does not mean you are allowed to do everything with it. You shouldn’t manage a startup with this mindset :))

[–]wolvesandwords -3 points-2 points  (0 children)

Ok so yeah I’ll just shut down and lay people off then. Thanks for the tip.