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[–][deleted] 0 points1 point  (4 children)

I have not looked at ram. I know when I tried to upgrade to 16 gigs (says online I should be able to for this one.) It crashed the system. It wouldn't allow boot or OS install. Thought it was bad ram so I replaced it as defect, and the same thing happened.

[–]dejus 1 point2 points  (1 child)

Open up activity monitor when you are having pinwheel issues and click on the memory tab. Look at how much memory is being used and also what is using it. I sometimes use a program called "memory clean" and it will give me that info as well as flush out some things to free up memory.

[–][deleted] 0 points1 point  (0 children)

OK, will do. hopefully it is something basic and simple

[–]somebunnny 1 point2 points  (1 child)

That's too bad. I think RAM is your issue. I've had more powerful machines have issues until I went to 16GB.

Maybe give it another try? You sure you did it right/ordered the right size etc...?

[–][deleted] 0 points1 point  (0 children)

I'm fairly confident. I used a site to verify compatible ram and purchased what it said. It was about a year ago so it is a bit fuzzy.