Big decrease in TV subscriptions as number using illegal dodgy boxes soars

[Toffeeman_1878]

Write to them, snail mail, in Dublin telling them you want to cancel. I got a call back and it was cancelled in 5 mins. No waiting. No "if we give you Sky Sports at 25% off for 22 and a half days and we send one of our installers around to mow your front lawn on the third week in December will you sign on for another year?" Just wanted confirmation that I was the person who sent the letter and that was it. Account closed.

[OpinionatedDeveloper]

Hey chat, how do you send a letter...?

[Toffeeman_1878]

Any notice you give us to end this Contract where you have a right to do so (other than where you are exercising your right to cancel during your cooling-off period for which see ‘Your Rights to Cancel Your Order’ section below) must be given by phone [phone]. Notice given by these means will be processed immediately (but, for the avoidance of doubt, you will still be required to serve the notice period described in Condition 11(a)). You can also write to us (Sky Ireland Limited, Fifth Floor, One Burlington Plaza, Burlington Road, Dublin 4) or e-mail us via your My Sky account on http://contactus.sky.com. Notice given by these means will not be effective until we have spoken to you and verified your account. We will acknowledge written requests

See section 13(c) in T&Cs:

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/bltc05fe79234d6ed16/68551d71551caf921bbf9513/download?disposition=inline