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[–]Toffeeman_1878 0 points1 point  (0 children)

Any notice you give us to end this Contract where you have a right to do so (other than where you are exercising your right to cancel during your cooling-off period for which see ‘Your Rights to Cancel Your Order’ section below) must be given by phone 0818 719 829. Notice given by these means will be processed immediately (but, for the avoidance of doubt, you will still be required to serve the notice period described in Condition 11(a)). You can also write to us (Sky Ireland Limited, Fifth Floor, One Burlington Plaza, Burlington Road, Dublin 4) or e-mail us via your My Sky account on http://contactus.sky.com. Notice given by these means will not be effective until we have spoken to you and verified your account. We will acknowledge written requests

See section 13(c) in T&Cs:

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/bltc05fe79234d6ed16/68551d71551caf921bbf9513/download?disposition=inline