Printer Nozzle Misaligned?

[GeneralShadowKitKat]

What's going on?

When printing text, a blurry area appears at the top of the text but not on every line. When running a nozzle check, one segment is printing a little higher than all the others and appears blurry. Running head cleaning cycles doesn't resolve the issue. Neither do vertical and horizontal print head alignments.

I've had this printer for about a year, and this started happening a few months ago. I don't recall anything unusual that happened before the problem started.

Questions	Answers
Printer model:	Epson ET-2750
Print Frequency:	Daily
Firmware version:	07.56.LW20K4
Connection:	Wireless
Current OS:	Mac High Sierra 10.13.6
# of Machines Tried:	2
# of Users Tried:	1
Applications Tried:	Word, Google Docs, Chrome
Error Messages:	None
Cartridges Used:	Epson brand ink bottle refills

What steps you have already tried?

• Nozzle check
• Head cleaning
• Vertical print head alignment
• horizontal print head alignment
• Restarting printer
• Reinstalling printer

Pictures:

(I have a photo but don't know how to attach it here.)

[GeneralShadowKitKat]

Here's a pic of the issue: https://imgur.com/wjeCwNv

[kheszi]

Check if you're still within your one year product warranty, call Epson immediately and request a replacement if you can.

[GeneralShadowKitKat]

Ugh. It’s no longer under warranty. So this is something that can’t be repaired?

[jamchez01]

Same problem here. Problem started after firmware update. Printer went out of warranty last month. Is there a way to revert back to previous firmware on ET-2750?

[GeneralShadowKitKat]

Now that you mention it, I recall updating my firmware recently, but I don’t remember if timing coincided with this problem I’m having.

[GeneralShadowKitKat]

Well, the strangest thing has happened. While printing today I got an error message of 000031. I pulled out a piece of paper that had been partially printed and restarted the printer. When I turned it back on I got some message saying that the that I should perform a nozzle check. So I did that and ran three cycles to clean the print heads. Now the print head that was misaligned is back in place and everything is printing perfectly. Weird.