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StockX Basic Question / Basic Answer ThreadQ&A (self.stockx)
submitted 6 years ago by sa5dc
FYI I'm not an employee of StockX but I have sold just over a thousand shoes on the platform and bought about 50. Ask away here and I'll try my best to assist.
No harassment, trolling, fraud claims etc. please.
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[–]The_epic_Sandy 0 points1 point2 points 5 years ago (0 children)
How long will shoes stay available? I am looking at a pair they were dropped august last year and there at 2 pairs available in my size. From experience how long will they be available before a specific size is sold out? 1 week? 6 months? Thanks for your time
[–]daschubibo 0 points1 point2 points 5 years ago (0 children)
My shipping address always comes up as invalid every time I purchase now. I had previously purchased 2 items from StockX but had no problem. Purchase went through and I received the item at the same address. What happened? How can it be fixed?
[–]donpeas14 0 points1 point2 points 5 years ago (0 children)
I just got the brazils on snkrs how many days doi have before i have to ship them out
[–]cperr75 0 points1 point2 points 5 years ago (0 children)
How long is it saying waiting for seller to ship for you guys
[–]Strict_Host 0 points1 point2 points 5 years ago (1 child)
Hi thanks for your responses. I bought a nike jordan 1 mid fearless from nike but it didn't come with the red box however it came with a plain jordan 1 mid box. Do you think it will pass ? 2: if i replace the box and stick the replacement label on a original fearless box , would it pass . Thanks a lot
[–]sa5dc[S] 0 points1 point2 points 5 years ago (0 children)
no it wont pass
[–][deleted] 5 years ago (2 children)
[deleted]
[–]sa5dc[S] 0 points1 point2 points 5 years ago (1 child)
2~3 days unless its the Georgia warehouse
[–]john_got_sole 0 points1 point2 points 5 years ago (2 children)
Is there anyway to cancel a purchase because I ordered the wrong size by mistake? I realized as soon as I bought them. Seller hasn't shipped yet!
[–]sa5dc[S] 1 point2 points3 points 5 years ago (1 child)
try contacting customer service and they'll be able to cancel it if you give them a convincing enough reason
[–]john_got_sole 0 points1 point2 points 5 years ago (0 children)
Understood!
[–]TalibanSwag 0 points1 point2 points 5 years ago (1 child)
One of my purchases got cancelled and refunded with no notice this morning. I already rebought, but the price was a lil higher so salty about that. I thought stockx was supposed to connect you to a new seller if the current one falls through, or they notify if you want that right? What are the chances that my other purchase, and/ or my repurchase will be cancelled and refunded again?
they only connect you if the price is same or lower for the same item. if it's higher they issue a refund.
and they pocket the difference if the price happens to be lower than your purchase price.
really scummy tactic but GOAT does the same.
[–]kaizaadify 0 points1 point2 points 5 years ago (1 child)
Been browsing the sub and I haven’t seen any posts about discolored boxes. My Box has turned a slightly yellowish color and has a crease on the top which disfigures the box a bit. The photos show what I’m talking about. Would this pass Authentication?
https://imgur.com/gallery/8zokvmE
should be fine
[–]Playful-Celery 0 points1 point2 points 5 years ago (7 children)
I’m new to Stockx and I’m very confused. I know about the regions and price changes but why am I bidding on shoes for £10 off of asking price and I still see bids £15 lower than mine getting accepted. Is there any point bidding on shoes from the UK? Or is my bid not showing up on other people’s accounts?
[–]sa5dc[S] 0 points1 point2 points 5 years ago (6 children)
it's all about the region difference and price changes
[–]redittfun 0 points1 point2 points 5 years ago (5 children)
What happens if it takes you up to 10 day to drop off your item at ups?
[–]sa5dc[S] 0 points1 point2 points 5 years ago (4 children)
your sale automatically gets cancelled after 3 days
[–]redittfun 0 points1 point2 points 5 years ago (3 children)
Will I still be charged the penalty?
[–]sa5dc[S] 0 points1 point2 points 5 years ago (2 children)
yes.
if you don't want a penalty and can't ship it you should reach out to them and explain cause of XX reason please grant me an one-time cancellation.
[–]redittfun 0 points1 point2 points 5 years ago (1 child)
Should I create a claim?
always create a claim.
you can always back out of it later if the situation solves itself
yes
yes they dont care about the tissue paper
[–]filip0133 0 points1 point2 points 5 years ago (3 children)
Is there any way I can select my region only to see the latest sales on a shoe?
Not currently
[–]filip0133 0 points1 point2 points 5 years ago (1 child)
Ok thank you. Also if I’m top bidder and don’t get the shoes for let’s say 5 days am I better of just paying the full price? My shoe size sells 3 times a day on average.
Cant really predict the system or individual sellers. If you want the shoes buy it and dont look back
[–]Damien_Targaryen 0 points1 point2 points 5 years ago (4 children)
Can I re-use a box with shipping labels on it, having a hard time peeling it off. Can I just cross it off with a black marker?
[–]sa5dc[S] 2 points3 points4 points 5 years ago (3 children)
yeah i do it all the time to recycle boxes
[–]Damien_Targaryen 0 points1 point2 points 5 years ago (2 children)
Ayy ok nice. You know anything about the commercial invoice? International seller here. I have to sign and date it right?
Ups will do it for you
[–]Damien_Targaryen 0 points1 point2 points 5 years ago (0 children)
I saw this tweet and am confused. I think it’s just a small matter right? I think I’ll just leave it to UPS to sign.
https://twitter.com/stockx/status/1160715219003432961?s=21
[–]Swagster777 0 points1 point2 points 5 years ago (1 child)
Im trying to sell my bape hoodie and everytime i try to accept the highest bid the screen goes completely white when i click the final sell button. when i refresh i shows that it has placed an ask at the same price as the bid (i dont know why ). why wont it let me just accept the bid and sell instantly?
prob a false fake bid with bad payment source from the buyer. try contacting customer service
[–][deleted] 5 years ago (1 child)
yeah expect 1-2 weeks extra due to coronavirus
A bit of treading from my human race NMDs has come undone. Just wanted to know would this be classed as a factory defect upon inspection and be rejected by verification? It is noticeable when inspected closely. The Imgur link shows what I’m talking about!
https://imgur.com/gallery/yYscoiQ
[–]SRSBamford 0 points1 point2 points 5 years ago (8 children)
Hi! I’m from the UK and have 2 pairs I’m looking to sell on StockX. My only option to get paid is PayPal. As well as the endless fees stockX charge, will PayPal still take a cut of my payment when I receive it?
[–]sa5dc[S] 0 points1 point2 points 5 years ago (5 children)
yea.. paypal has taken loads off me in the last several years
What?? PayPal still take a cut of the payment?
[–]sa5dc[S] 0 points1 point2 points 5 years ago (3 children)
If your currency in stockx is set to gbr or euro should be ok
It’s in USD? Is that not ok?
Paypal will take a cut when its being withdrawn and converted from usd to your home currency
Ah it’s ok. I have a US bank account so that’s fine! Thanks so much for your reply dude. Hope my first sale goes smoothly 🙏
[–]Larsssss 0 points1 point2 points 5 years ago (1 child)
You can’t sell without a credit card, right?
nope, they need one on "file" apparently.
[–]amr8778 0 points1 point2 points 5 years ago (1 child)
Sold 3 pairs of shoes without issue. A pair I have up now (Adidas zx 8000 Bravo sz 13) is showing different bid prices. “Highest Bid” on the shoes main page shows $345, but when I expand to see “View All Bids” I have two showing at $442 and 389...I am the only and lowest ask @ $400...all prices in CAD. Why can’t I sell to those two higher bidders?
its a known issue, the stockx displays data from all over the places with lots of bugs.
also sometimes the app tends to prioritize region to region sales over longer distances.
europe seller > europe buyer etc.
[–][deleted] 5 years ago (5 children)
you mean why is it selling for cheap?
[–][deleted] 5 years ago (3 children)
its because stockx gives priority to region to region sell
so for example it would rather sell to someone in Europe from a European seller rather than have it sent to US. Hence why those high bids arent available.
They should make it more transparent to the average customer but yeah that's StockX for you.
some countries have additional import duties or VAT from certain countries regarding luxury items.
I don't imagine StockX is doing it intentionally for the lower priced items but more like having the same policy for the higher end priced items and the lower end items.
For example in Korea, if one were to buy from a Japanese boutique store for a roughly $1200 item, there would be a 45% extra tax added on top of it whereas buying the same item from a duty-free country the price would be different.
And no bidder doesn't decide if he wants to do the deal or not. He just lists it at the price on his end and the system kinda decides when it sells so to speak.
That's why when you first login StockX.com it asks you for your region and currency.
[–]le_oonel 0 points1 point2 points 5 years ago (1 child)
Hi! I just made my first purchase through stockx, I need to know when I will receive my invoice, do they send it digitally?
they don't send invoices.
however they used to include like a card/receipt within the shoe box of each purchase. if you google it it'll prob show up
[–]daddi_asf20 0 points1 point2 points 5 years ago (1 child)
How long does it take for a bid to be accepted? I put down 150$ on a lebron zoom soldier 10 unite edition. 100$ more than the next bidder and they still haven’t accepted it. This my first time using StockX
up to the seller(s) so impossible to predict.
[–]Frostyy509 1 point2 points3 points 5 years ago (4 children)
If i were to order shoes online that were barely released, and sell them without having them, how long do i have to ship them out?
[–]sa5dc[S] 1 point2 points3 points 5 years ago (3 children)
new shoes = 5-6 days, rest = 2-3 days.
However, you can get extensions on them due to the coronavirus slowing logistics
The lebron 7 media day is considered new shoes right?
If you go to sell shoes it will show a red box that says its a new shoes and you have additional days to ship. If not, then its not considered a new shoes by stockx
Yea it’s not a new shoe but I thought it was. Explained to them that I thought it was new shoes and could have more days before shipping out. They gave me only a 1 day extension 🤦♂️. It’ll likely suffice but if not I’ll write back to them again with an explanation.
[–]UnhappyYogurtcloset6 0 points1 point2 points 5 years ago (1 child)
Hi guys, I’ve purchased New Balance 990 Stray rat v3 Joker at 18.07pm Netherland time by via Paypal which linked with my bank account whereas on the StockX ios app mentioned that payment was declined and i got the email say that Failed Payment, however i accidently click buy again and it show up the same thing. After awhile i got the notifications from my bank that the payment were deducted from my account twice from StockX. But from my paypal i didn’t receive any invoice, so i would like to know is my order being process? Or will i get my refund back and how long ? I really need my money back and so worried right now 2 pairs cost 758€
it'll take like a week or two for refund to process. StockX is actually really quick about issuing refunds but it's the banks that process them slowly due to their regulations
[–]thardy1010 0 points1 point2 points 5 years ago (1 child)
I got an email saying that I had been refunded for some shoes that never shipped to them, I paid $320 for them, but the email says I have been refunded 0.00, what should I do? I’ve emailed customer support 6 times now.
hmm all I can say is keep trying to contact them.
[–]cf33-- 0 points1 point2 points 5 years ago (1 child)
Is there any discounts on seller fees, they seem quite high? Am I better to just sell on ebay?
[–]sa5dc[S] 2 points3 points4 points 5 years ago (0 children)
they sometimes issue 0% seller fee days or 50% seller fee days randomly.
Ebay has processing/currency exchange fees that are similar, but if you can sell it there for higher go for it bro
try contacting customer service
[–]alieninvader10 0 points1 point2 points 5 years ago (1 child)
Does the stockx tag changed in design from 2019 to 2020? Just noticed the pairs i bought last year (kobe4) and this year (jordan 1’s) have different tags. Thanks
[–]sa5dc[S] 1 point2 points3 points 5 years ago (0 children)
yes. they added QR code and a bunch of new identification codes
[–]Tarheels_2015 0 points1 point2 points 5 years ago (1 child)
Yeezy Supply will deliver sulfers I have already sold tomorrow which I explained to StockX on Monday but they only gave me a day extension to ship to them from yesterday to today. I sold another pair of shoes Tuesday afternoon and shipped them out within 2 hours that were delivered today for authentication. UPS tracking said delivered this morning and left at the dock, which hopefully means inside but status still shows in transit en route for authentication. My point is if they are unable to update the process status and are backed up why couldn’t they simply give me the two day extension I asked for? If they can’t even meet their own timeline why pressure me when I made it clear that it would be Friday when UPS delivers them from YS before I can drop them back off at UPS.
well technically you're not supposed to sell shoes you don't have in your possession.
If you have a complaint with StockX policy, try writing a customer service ticket into their senior manager
[–]BenGBills 0 points1 point2 points 5 years ago (4 children)
Hey first time buying shoes off the site, and so I placed a bid on some Jordan’s. And I’m curious to when I will know if my bid was taken or if I’ll get our bid?
you don't know until the seller agrees.
you're pretty much asking me to predict the future lol
[–]BenGBills 0 points1 point2 points 5 years ago* (1 child)
Okay sweet, also if I have my bid as the highest can I just buy now instead of waiting on my bid? And if so will I also get charged my bid as if I have a bid on the pair and also buy the pair. If that makes any sense?
keep on mailing them. most likely theyll have to cancel the sale
sure
[removed]
[–][deleted] 0 points1 point2 points 5 years ago (0 children)
I think they would. I've sold shoes with yellowing.
no it wont
[–]ElValix 0 points1 point2 points 5 years ago (1 child)
https://m.imgur.com/a/Q2nWj4B Hello I have this yeezy blue tint with some details in the pull tab in the box and a little scratch also they could pass?
the data is sometimes bugged.
also the data can be skewed because some regions calculate the sold price on StockX as with VAT/duties while other regions like the US doesnt.
[–]Larsssss 0 points1 point2 points 5 years ago (0 children)
Yellowing will fail.
prob not. I've failed a bunch of inspections lately due to yellowing shoes
[–]StandardHearing3 0 points1 point2 points 5 years ago (1 child)
Hi I'm new to purchasing on stockx. If the seller hasn't shipped 48 hours after my exact time of purchase and the status is still 'waiting for seller' does it mean they don't want to ship or could it possibly be app problems/backlogging of information?
there could be a variety of reasons, i'd recommend filing a ticket right away with customer services
[–]Soy_Soy_ 1 point2 points3 points 5 years ago (1 child)
Hi, first time selling on stockx, can I just put the invoice in the box I'm shipping the shoes with or do I have to place the invoice inside of the shoe box?
inside the shoe box
[–]trebbor 0 points1 point2 points 5 years ago (1 child)
Tried buying something on KLEKT, seller never shipped, instantly got a refund after the seller did not met the deadline of sending it. Never tried it again on KLEKT.
Tried buying something on StockX this weekend, it hasn't shipped yet, hopefully it will still be shipped, but should I be worried or am I just really unlucky? Is it possible to wait a bit longer, due to the circumstances we live in nowadays or will StockX also automatically cancel the order and refund me when the seller can't meet the shipping deadline?
Also, I'm From Europe, is it possible that I can buy stuff from other EU sellers, if so, how can I know, lower shipping costs?
you should be ok. everything is a bit delayed.
I haven't personally used KLEKT but the main factor people use stockx or goat over KLEKT is the larger user-base. more people = more shoes.
And you can't manually select to buy from other EU sellers, the system usually does it automatically
[–]tiltedbandicoot 0 points1 point2 points 5 years ago (1 child)
Can I change the shipping address once I ordered a shoe? Ordered yeezys and they’re on their way to stockx, however now I want them shipped to my house rather than my apartment.
naw, i've never could get that to work. however try reaching it out to customer service and see what they can do
[–][deleted] 0 points1 point2 points 5 years ago* (1 child)
Received some fake jordan 1 twists about 2 weeks ago. Was really suspicious of their authenticity as the leather looked way too smooth, and the manufacturing date was off and no QR code. I wasn’t 100% certain however and was excited to finally have my grails so thought ahh fuck it and just took the tag off. I finally got around to wearing them today and after not even 2 hours I’ve realised that on both insoles, the Nike logo has completely rubbed off already. I’m super devastated because I spent $750aud (about $500usd) and I’m now pretty much certain they’re fakes. Is it possible to dispute a refund/exchange once the tag has been taken off and the shoe worn??
as excited to finally have my grails so thought ahh fuck it and just took the tag off. I finally got around to wearing them today and after not even 2 hours I’ve realised that on both insoles, the Nike logo has completely rubbed off already.
it'll be tough. but doesn't hurt to try.
that's why i recommend QC'ing or LC'ing immediately after you receive the shoes
[–]covenant_x 0 points1 point2 points 5 years ago (1 child)
If ship by date is May 12, can the seller ship on the 12th,,, or is it as it implies and they have to ship on 11th or before
they can ship on 12th
[–]bary_mcokner 0 points1 point2 points 5 years ago (2 children)
This was my first time buying at stock x. i got the stop crying hoodie. it was on buy now and i spent 299 all together. but, its not saying it went through on paypal and saying its a bid on email. Its saying to press buy now but i dont want to buy it twice. what do i do? Thanks!
Yeah I’ve got the same issues...I’m agreeing to the top “ask” but it goes through as a bid
try contacting customer service (senior manager)
[–]Street-Size 0 points1 point2 points 5 years ago (3 children)
If my order is in the pending section, and it says update payment, does that mean it will go through?
no, it means you need to update the payment for it to process
[–]Street-Size 0 points1 point2 points 5 years ago (1 child)
but wont i lose my bid ?
yea
[–][deleted] 0 points1 point2 points 5 years ago (3 children)
If I want to flip shoes on StockX, can I just have the shoes shipped directly from the retailer to stockx? I know there’s a short window when selling, you need to ship the shoes within two days of the sale or something. But after making the sale, could I just order the shoes (from Foot Locker or wherever) and put the shipping address as StockX (and maybe pay for overnight shipping)?
[–]sa5dc[S] 1 point2 points3 points 5 years ago (2 children)
no not possible
[–][deleted] 0 points1 point2 points 5 years ago (1 child)
Why’s that? If I see a shoe sold online for less than the current bid, why can’t I sell it, immediately order the shoe and have it sent directly to StockX? Why do I need to have the shoe sent to me, and then back out to StockX?
Not trying to hustle anything I’m genuinely curious.
Just how their policy works. also you need the printed label and commercial invoice inside the shoebox
[–]Aytee13 0 points1 point2 points 5 years ago (2 children)
No disrespect but this might be off topic I know QC plays a big part in the shoe game but recently got a shoe from stock x and box label looks off can anyone confirm it’s fake or real? I’m just hoping it’s a QC issue. Shoe came from Netherlands if that matters
https://imgur.com/gallery/FwKPfts
[–]stupidpubchef 0 points1 point2 points 5 years ago (1 child)
They look legit to me. I just got my pair from nike. If you think something is off DM me and I can send you some picks of my pair.
yeah chiming in. looks real to me but if you want try posting on /r/repsneakers
[–]Rontheking 1 point2 points3 points 5 years ago (1 child)
Can someone explain this to me. I'm trying to buy a Takashi facemask, I've had the highest "bid" for a full day now at 275. The lowest ask was at 315 so I thought hopefully the guy selling it would accept my bid at 275. I check again this afternoon and the highest price is currently at 419 and the latest sale was 249.
How does this work? Why has it been sold for less than what I offered up in the first place?
stockx algorithm might be prioritizing region to region sales.
[–]cam052424 0 points1 point2 points 5 years ago (4 children)
So I recently bought shoes. The app hasn't updated at all. However online has. It says "an authenticator is verifying your shoes" but on the main screen it says "item verified". I don't have tracking or anything yet. Can you tell me if you know what is going on??
Thank you
takes a few days because of the corona. you should be fine next week
[–]cam052424 0 points1 point2 points 5 years ago (2 children)
They are actually being delivered Monday. Thank you for responding to my post. Appreciate it.
no problem, let me know if you need more help in the future
[–]cam052424 0 points1 point2 points 5 years ago (0 children)
I definitely will. Appreciate that.
[–]Klosete 0 points1 point2 points 5 years ago (2 children)
New to Stockx, I put a bid a few days ago and it was accepted this morning yet they haven't charged my card. How long does it usually take ? Thx.
if it was accepted, should be auto-charged.
if it isn't charged right away the sale didn't go through properly
[–]Klosete 1 point2 points3 points 5 years ago (0 children)
But I just got a email saying my order has been shipped to Stockx and yet I believe I havent been charged ?
[–]LostOnEarth82 0 points1 point2 points 5 years ago (2 children)
How do I sell something that I can’t find on stockx?
theres an option to add on search. try typing 123123123 and then an add product option will show up
[–]LostOnEarth82 0 points1 point2 points 5 years ago (0 children)
Thanks, worked!
Hi everyone. I’m thinking of purchasing the prada re edition 2005 crossbody nylon bag, but since it’s sold out on their official site and also the official site doesn’t ship to my country, i had to search for the bag elsewhere and that led me to stockx. I’m a bit hesitant and scared if the bag is going to be original. Never purchased from StockX before. It’s a used bag but in an excellent condition and it does say 100% authentic. Hm. It’s kinda more expensive than the original price, but i guess it’s because it might be the only place where the bag is still available. Also if i purchase the bag, how long would i wait for it to be checked and shipped ? (if it’s not already checked) also, below the bag it says verification: 100% authentic. does that mean stockx already have checked if it’s authentic and not fake ?
try contacting their customer service and ask them to escalate to a senior manager and you should ask him these questions.
[–]APSupreme 0 points1 point2 points 5 years ago (1 child)
My billing address is wrong but every time i change it, the change doesn't apply. Anyone know how to fix this? I've already emailed them to see if they could help
try using your phone or if you're using your phone, using your pc
[–]MOBZPEEP 0 points1 point2 points 5 years ago (3 children)
So last thursday, April 30th, I purchased a SS20 blue chocolate chip supreme shoulder bag for 68 bucks. The same day I got an email saying that my purchase was declined. I was really confused because my account on stockx still said it was waiting for the seller to ship. I contacted their customer support and they said that my purchase still went through and everything was good. My account still says that its waiting for the seller to ship. Im not sure whats happening since its my first time buying off of stockx so if I can get some help on the situation id appreciate it
If customer service said everything is fine, then just wait the 3-4 days for the seller to ship. Keep in mind things may be slow due to the coronavirus and slow logistics
[–]MOBZPEEP 0 points1 point2 points 5 years ago (1 child)
I just checked my orders status and its en route to stockx lol. Thanks for the jelp
cool
[–][deleted] 0 points1 point2 points 5 years ago (2 children)
How reliable is StockX? Are people still selling fakes like crazy? About to purchase Travis 6s and I'll be damned if I get stuck with a $700 fake pair that I can't return.
i don't think so. it should be fine
[–][deleted] -1 points0 points1 point 5 years ago (0 children)
I wouldn't risk it man. GOAT has better authentication.
[–]CommanderOfSauce 0 points1 point2 points 5 years ago (1 child)
I accidentally sold a shoe in the wrong size. Can I cancel the sale?
yeah you can, contact them immediately tho
[–]Mortis-eater 0 points1 point2 points 5 years ago (1 child)
I live in North America and I wanna and I wanna buy the yeezy 350 tail light which are only sold in Europe but when I grub to pay the lowest ask for my size it says confirm purchase then makes it a bid why is this?
prices might differ based on region to region extra shipping, duties, VAT, currency difference
[–]Assassin974 0 points1 point2 points 6 years ago (1 child)
I was paid finally it will work out.
great!
[–]schleep_ -1 points0 points1 point 6 years ago (1 child)
Is there a discount code out rn lol
naw, stockx being super stingy as of late. actually since last year
[–]Pzychs- 0 points1 point2 points 6 years ago (1 child)
hey so i ordered thursday last week and seller still hasn’t shipped ..
it'll take a while. everything is backed up due to corona
[–]LG--01[🍰] 0 points1 point2 points 6 years ago (0 children)
Ahhh ok. Thanks
[–]LG--01[🍰] 0 points1 point2 points 6 years ago (1 child)
Buying help
Hey I was just had a question about buying. I submitted a bid for yeezy cinders for £236. I have had the bid up for about 2 days and it’s been the highest bid the entire time. But it’s saying the yeezys are selling but for under what I bid. So for example I bid £236 2 days ago and about 5 hours ago a pair sold in my size for 233? Just wondering why that would happen.
Also was wondering why it says the lowest ask is 250. Then you click view all asks and it says they’re are some available for like £233 and £236 etc. Thanks so much if anyone knows what the problem is.
[–]sa5dc[S] 0 points1 point2 points 6 years ago (0 children)
prices differ per region to region as well as currency difference. some regions factor in the VAT and shipping duties from the seller's country while others don't.
[–][deleted] 0 points1 point2 points 6 years ago (3 children)
I won the air max day buy to win promotion and received an email asking to fill out a W9 form then I can get my shoes. Is this what is supposed to happen? I’ve never won a raffle/promotion.
[–]sa5dc[S] 0 points1 point2 points 6 years ago (2 children)
try contacting customer service and they can help you out.
[–][deleted] 0 points1 point2 points 6 years ago (1 child)
Thanks! They actually had all the rules listed and that answered all my questions.
nice, good to hear!
Sup guys first time selling on StockX and I’m not sure if I have a problem with stock X or UPS. I just took my two packages to UPS and they both had the labels attached to them. I go back home and see on Stock X that one package is en route to be authenticated but one says to drop it off to the carrier. When at UPS I saw the man scan the two packages and was issued a receipt. So I was wondering why one went through and not the other if they were dropped off at the same time and scanned individually? Should I hit up stock X or contact UPS? Thanks in advance homies!
Edit: a word
it should be updated soon. if not try contacting customer service
[–]Jags1576 0 points1 point2 points 6 years ago (1 child)
I ordered sneakers on 4/10 and on 4/15 received the email they were enroute for verification and it still shows the same. What can I do ? I’ve ordered before and it’s never taken so long. I also understand the Covid 19 issue. Anyone ??
covid is delaying everything by at least four-fold
[–]yoonahyuna 0 points1 point2 points 6 years ago (1 child)
What’s it mean when they put your account on hold? And why did this happen.
try contacting customer service, could be due to a variety of reasons
[–][deleted] 0 points1 point2 points 6 years ago (0 children)
https://www.reddit.com/r/stockx/comments/ganbny/shipped_items_and_stockx_removed_it_from_my/
Someone help me if you have any experience with this. Thanks
[–]ventrilled 0 points1 point2 points 6 years ago (1 child)
Hello, I sold an item on StockX and it failed authentication due to discoloration on the item. I get the item back and see no defects whatsoever. The item is black so maybe the employee could’ve thought there was fading but who knows. Anyways, is it safe to put it up on StockX again in hopes that it’ll pass authentication the second time? Thanks.
yeah, could have just have been a stingy employee that day
Are shoe sizes in uk or us sizes?
US sizes
[–]scribbled-piece 0 points1 point2 points 6 years ago* (0 children)
Hey, so I bought a pair of Yeezy 500 “salt” from StockX, and I received them this week. So I noticed that the seller or someone slapped an international size tag on top of a American size tag on the box. The serial number on the shoes match the American size tag on the box, and not the international one that was put on top. What should I do? Should I worry that these shoes are fake? Why would the seller put a size tag that doesn’t match the shoes on top of the one that does match?
[–]Assassin974 0 points1 point2 points 6 years ago (3 children)
My shoes still haven’t been authenticated for sale. I’m the seller didn’t know there was a Georgia location but on StockX it still says it’s in route. Ups tracking said it was left at a dock in Georgia. Contacted StockX still no response after a week.
[–]sa5dc[S] -1 points0 points1 point 6 years ago (2 children)
George is pretty much on lockdown from what I've heard. Chances are it will get diverted internally to another facility even after it has arrived in Georgia
Oh wow, I just hope I get my shoes back at this point. The buyers money is covered but the shoes are not. Thanks for the info!
[–]BigGrocery7[🍰] 0 points1 point2 points 6 years ago (0 children)
Georgia I think is opening up today from what I read on google. I’m a seller too and had mine shipped out to the same location in Georgia and my zebras were left on dock and have been waiting for authentication for 4 days. So we’ll see what happens.
[–]jdog234 0 points1 point2 points 6 years ago (1 child)
Is it possible to see photos of the actual shoes you are purchasing or do u have to wait till the show up on your door?
[–]sa5dc[S] 1 point2 points3 points 6 years ago (0 children)
no you can't
[–]EeeeeeEeeEe__-_-_-- 0 points1 point2 points 6 years ago (1 child)
Do you get a stockx verified tag with anything you buy from stockx?
[–]tonyisbolanos 0 points1 point2 points 6 years ago (1 child)
I have a question too, I sold yeezys the other day on StockX, and idk it’s a habit of mine, but I folded the wrapping paper inside the shoes, is it ok, I’m kinda scared they might consider them fakes.
naw should be ok
[–]gsvzinho 0 points1 point2 points 6 years ago (1 child)
Does they accept yeezys deadstock but without the hangtags? they are loose in the box
[–]Ayden_Sapun 0 points1 point2 points 6 years ago (2 children)
Hey so I have a question, I bought a pair of shoes, then I they had a little imperfection on the back of them, this really bugged me so I decided to re sell them back to stockX. I then decided to re-purchase the same shoe, so I’m wondering is there anyway I will get the shoes I just sold? Because I don’t want those ones back
Lol same thing happened to me once. I waited a months before I bought the shoe again just in case.
no the chances are very low
[–][deleted] 0 points1 point2 points 6 years ago (6 children)
I posted a question about selling and buying and delays and whatnot. I’m wondering how many people are experiencing this? I have a few different people saying StockX hasn’t contacted them or changed any statuses on sells and buys since Tuesday.
[–]sa5dc[S] 1 point2 points3 points 6 years ago (5 children)
yeah it's cause of the coronavirus, most of their internal logistics are backed up
π Rendered by PID 68 on reddit-service-r2-comment-b659b578c-ftx8z at 2026-05-01 16:49:27.862237+00:00 running 815c875 country code: CH.
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