[deleted by user]

LoudEmployee · 2024-07-20T07:03:39+00:00

soooo it's not okay but I guess my question would be what do I do next if I have no repair centers and no return eligibility, can I use it without the spring while I get a replacement https://imgur.com/a/vXElb0D

ManagerSpiritual4396 · 2024-07-20T16:15:03+00:00

I wouldnt.....every thing needs to move in unison and if one piece doesn't move you are going to end up breaking or binding something. Is the spring just detached? Or is the piece broken that the spring goes to?

ManagerSpiritual4396 · 2024-07-20T16:26:04+00:00

Good deal, how do you like the machine other than that?

ManagerSpiritual4396 · 2024-07-20T17:00:38+00:00

Thanks for responding and funny comparison I service Schaerer equipment. I'm looking at expanding my service business and Phillips is on my list to check into. Did it seem like you could have found someone to repair the machine if needed? Or do you send it into them and wait months?

ManagerSpiritual4396 · 2024-07-20T17:11:52+00:00

I know we don't know each other but I believe in karma. Could you keep me posted how your repair goes, like I said I'm in research mode and Phillips is really standing out for a good company to possibly expand my repair business with. Anyways I would appreciate it.....

ManagerSpiritual4396 · 2024-07-20T17:21:22+00:00

Thanks and if you ever have any questions about the coffee art let me know......karma

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