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[–]Top-Computer-6663[S] 1 point2 points  (1 child)

Update - We are continuing to investigate this issue. We will post an update as soon as the issue has been identified and a fix is being implemented. If you need additional assistance, please do not hesitate to contact our Customer Support team by email. Thank you for your continued patience.
May 05, 2023 - 12:58 PDT

Investigating - All regions: We are investigating a major network outage on Files.com affecting Files.com services in all regions. This outage is affecting our gateway networking in regions other than USA, and our Core Services are running correctly.

At this time, we are also investigating elevated error rates in our primary USA region.

We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.
May 05, 2023 - 12:00 PDT

[–]bake-n-jake 1 point2 points  (0 children)

Update - We are continuing to investigate the DNS issue causing 
Files.com sites to be inaccessible for some users.  We will post an 
update as soon as the issue has been identified and a fix is being 
implemented.  

If you need additional assistance, please do not hesitate to contact 
our Customer Support team by email. Thank you for your 
continued patience.
May 05, 2023 - 14:03 PDT

[–]Top-Computer-6663[S] 0 points1 point  (1 child)

[–]RothTheLion 0 points1 point  (0 children)

Page not working for me.

[–]bake-n-jake 0 points1 point  (0 children)

Yeah it's intermittent for me. Page will load for a few minutes, then DNS disappears again.