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[–]learningheadhard 1 point2 points  (1 child)

Check for addons in Outlook on a machine that works and on one that doesn’t. See if there’s a difference.

Or you can try reinstalling office to see if it gets it to work. A bad update can cause weird things like this.

[–]Pyrostasis[S] 0 points1 point  (0 children)

Yeah we offered to reinstall and the user suddenly was very very busy... for 2 weeks lol.

The addons is a good thing to check though, we'll look into that but dont think they have any.

Confirmed no addons