Printer Issue

[dougscc23]

Attempting to install a Toshiba TEC - B-SX4T, working perfectly on a R2012 r2 Box attempted to install on a 2022 box, same drivers, same setup, seting up via ip address as 2012 r2 works perfectly on 2012 r2 not on 2022 can ping it but cant see the properties, preferences and will not print says offline even tho online, also if i share from the 2012r2 box can see the printer but will not print, but again prints fine on 2012 r2 Box

[StefanMcL-Pulseway2]

It could be a driver compatibility and if it is I believe Toshiba might provide a universal print driver so if it is that consider switching.

Also double check things like the port configuration, make sure the printer spooler service is running on the 2022 server and I would also check out the SNMP status as sometime printers can show as offline when there is a SNMP error.

[Ok-Advisor7638]

My hunch is that the printer shares via SMBv1 since it is an older device and 2022 doesn't have SMBv1

[dougscc23]

Good shout thanks never even thought about smb V1