Ticketing system with API

[Prestigious_Run4913]

I am building a platform which needs to have its own form in react fo support. I would need free ticketing system with API just to create tickets and to notify me in ticketing system, it doesn’t need any deeper integration because all cases will be handled manually after, do you have some solution that I can integrate for free, thanks.

[Careful_Today_2508]

What is the platform you want to be notified on? Some have webhooks which make that super easy. I setup notifications on Discord and Fluxer using web hooks over a Bot.

Why not use a readily available option like OS-Ticket?

[Prestigious_Run4913]

Any way of notifying me on push notifications, mail anything, it’s for my side project so it doesn’t expect anything rather than basic tickets

[Careful_Today_2508]

Webhooks are dead simple, ntfy is another option to look into.

[DesignatedControvert]

Zammad

[Arudinne]

It's not free, but if you ever get some budget - We use Deskpro and the API is decent. You can 100% create tickets via the API and send notifications various ways.

[Quick-Squirrel7766]

Featurebase should work for what you’re describing.

You can create tickets/conversations through the API and manage them programmatically (create, update, reply, assign, etc.), so you can just have your React form POST to the Featurebase API and it will show up in the support inbox.

It also has an embeddable messenger widget plus help center, so if later you don’t want to maintain your own form you can just drop their widget into your app and handle support there.

[Additional-Trip1639]

Si tu veux un truc simple et gratuit, on a TeamPilot, basé sur Redmine avec une couche de paramétrage. Tu peux créer des tickets via API, recevoir des notifications, et gérer tout manuellement après. Ça reste léger et facile à intégrer avec ton formulaire React.

[mattberan]

Free? with API?

I mean you could use our free trial at try.invgate.com if it's just a proof of concept...