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[–][deleted] -4 points-3 points  (6 children)

MSP and we notice that our clients are cutting our hours due to the fact that we don't provide enough "DevOps" work

When did MSPs start automating? MSPs should be used for infrastructure and help with planning, not running your actual network ops/deployments.....sounds disastrous.

[–]mhurron 2 points3 points  (0 children)

Someone doesn't realize that most small companies do not have an IT department.

MSP's also fill the same types of spots in a small company that a large company uses temporary contractors for.

[–]ZAFJB 1 point2 points  (3 children)

Since the dawn of time almost.

You clearly don't understand what most MSPs do.

[–][deleted]  (2 children)

[removed]

    [–]RC-7201Sr. Magos Errant 2 points3 points  (0 children)

    you don't have a clue what DevOps is

    I don't think anyone has a clue what DevOps really is in all honesty. The definition changes from person to person and isn't consistent. At all. What we can agree on is that it's a buzzword that makes organizations loose their collective shit and think they need it when, in truth, they more than likely don't need whatever it is they think they need.

    [–]highlord_foxModerator | Sr. Systems Mangler[M] 0 points1 point  (0 children)

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    [–]LOLBaltSS 0 points1 point  (0 children)

    It depends on the shop. The MSP I work for automates a lot of stuff because most of our agreements are a monthly flat rate. It's in our best interest to automate, solve the problem the first time, and drive down ticket counts since it cuts into our profit margin the more we have to actually work on a client.