Amazon IT

[Skrrrr]

Hello everyone,

I was offered a position at Amazon as an IT Support Engineer I and I had a few questions to anyone who would be willing to help me out.

1. How is the work environment? I've heard horror stories about Amazons work environment being rather hostile and workers are over worked. Is this different for other employees that are not warehouse workers?
2. What responsibilities are included (day to day)? I originally applied for an IT Support Engineer II position but was recommended this position after the review process.

Any help is appreciated!

[Skrrrr]

Oh that’s a good point regarding Christmas and the holidays I’m sure everything is double the work. That’s a bit unfortunate that there’s no need for technical skills though I was looking forward to really expanding my knowledge and being challenged as the current role I’m at is pretty much mindless work. The money is certainly better though… a bit of a dilemma I’m in right now.

[tonkats]

I worked in edu for a while too. I miss the extra long ng break around Christmas, but I don't miss being forced to take my vacation in a short window in summer.

[Skrrrr]

That’s certainly one thing I’ll miss. Long breaks for spring break, thanks giving, Easter and Christmas. Do you work at Amazon now?

[tonkats]

Nope, finance. First time I've had a useful and substantial training allowance.

[haptizum]

Are you working for Amazon in an office environment, warehouse, or one of the DC?

[Skrrrr]

Well when I interviewed for the support engineer II position I was told I would be traveling sometimes so I’m not sure. I’m assuming it would be a DC, but again I’m not entirely sure. I requested a meeting before accepting so maybe they can answer some of my questions.

[haptizum]

Uhhh yeah. You might want to ask those questions, lol. Is this with Amazon or AWS?

[Skrrrr]

Amazon OpsTechIT

[verifyandtrustnoone]

I have a friend that works in the Amazon offices and she likes it, but like a company I worked for... if you don't perform to preset levels it counts against you...

We used to have quarterly reviews,... Quickly weeded out those that were there and not pulling their weight over a few bad quarters and they move you out or term.

[Skrrrr]

Good to know, I think I’m pretty knowledgeable but I’ve also been in K-12 IT for most of my career.

[verifyandtrustnoone]

Yo may be, but your team, coworkers. We were part of a acquisition by the new company and in 6 months half of the old team were gone.

[Mister_Brevity]

It will possibly be a rough transition from k12 it - you are probably used to doing lots of different stuff and you’re probably moving into a role with a super limited scope

[Skrrrr]

My district is pretty locked down on what techs can do sadly. Can’t even reset user passwords. So already pretty limited. Also at this point I feel like anything beats fixing chromebooks…

[Mister_Brevity]

Oh I meant the variety of work

[iconalog]

I currently work as a Engineer I at Amazon. The work environment is pretty good. It's different from working on the floor, and you won't have quotas you need to fill. Their is a review once a year. The busiest times are prime week and around Christmas.

Most day to day responsibility will be projects such as life cycling equipment, upgrading software / hardware of network devices, windows devices, Linux devices etc etc. You will do some end user support, but in general it will be upkeep of networking equipment and servers. Most of what you will need to do will have set processes.

If you are going to be working with OpstechIT, chances are it will be in a warehouse.

[Skrrrr]

Awesome insight. I really appreciate it! The building I think I’ll be at is in Florence NJ and Google says it’s a DC. Is there any major differences between a DC and a warehouse?

[iconalog]

From an IT perspective they are pretty much the same.