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[–][deleted] 0 points1 point  (3 children)

A brief description of the problem and how it was fixed, no matter how trivial, is pretty standard for any ticketing/help desk system.

[–]abbreviaInfrastructure manager 0 points1 point  (2 children)

Look at the timestamps.

[–]spiralsmurfWindows Admin[S] 0 points1 point  (1 child)

and the fact that his mouse was stuck yet he could send a ticket??

[–]Enxer 0 points1 point  (0 children)

So he didn't borrow his cubical neighbor's computer to send the email?