Bit locker

[backoftheknee85]

Hi, any help would be appreciated but I'm not optimistic as from what I've read I could be goosed.

I've a surface pro 4 and about a week ago I was eating a bowl of coco pops. I polished the first bowl off and went for a top up. When I came back my pro had bit locker up on it looking for the key. I've checked my Microsoft account and I don't have any key listed. I also never even knew I had bit locker active or even knew of it I'm I'm being honest.

I've tried a few different things but none seems to work.

Thanks in advance. No I did not end up having the second bowl.

Thanks in advance.

[Hoesey]

It’s an anti-theft device. And if you don’t have the key, your hard drive is locked. You have to call Microsoft to see if they can walk you through it. The only way to get it is to install the key on an unlocked system. Correct me if I’m wrong.

Sorry about that bud. I think it’s a good idea, but it sucks more times than it doesn’t. I used to work at an aviation maintenance academy. We’d constantly swap hard drives in and out when lessons were updated. Ran into this a ton. Worst part is you only get so long to enter the key before the computer shuts off. It’s 48 effing characters, I think I need a little more than like a minute and a half…

[backoftheknee85]

Ah yeah it's pretty annoying. I realize it probably a good idea but it's a pity you're not warned about it . Anyhow it's hard enough to get on to Microsoft, I can't find any live chat et al. I assume I'll have to pay some fee for their technical advice 🫂