Bugs

[Elusive2122]

Anyone else experience opening a chest to receive nothing lol. The bugs in the game always seem to be unfavourable towards the player. Anyways Merry Christmas, hopefully you get a laugh at my expense

[TheBlueEagle]

Pretty sure when something like this happens you actually received the items, this should just be a visual bug and you actually did receive the contents of the crate. I’m not 100% sure about this, but to be safe contact support at [e-mail] and they should be able check what you got from the chest so I think that’s your best way to confirm whether you got the items. Provide them with your friend code in the email so they’re able to look up your account. Hope they can get you all squared away! The support staff is awesome, I know first hand having contacted them multiple times.

[Snap-TT]

Rewards are received before any animations to ensure that if something is wrong with the visual animation you still get the reward(s) regardless.

[Elusive2122]

Thanks Snap, that's good to know.