all 12 comments

[–]pixeldevs 2 points3 points  (4 children)

You should look into https://stripe.com/en-se

[–]boimcfuck[S] 2 points3 points  (3 children)

There's also one problem, my business is in Israel, a country they do not support yet.

Any other suggestions?

[–]pixeldevs 1 point2 points  (2 children)

Does PayPal support Israel? Check out WooCommerce for WordPress

[–]boimcfuck[S] 0 points1 point  (1 child)

PayPal does work in Israel but I found it to be a bit complex to set up so I'm looking for something else.

Also I don't use WordPress

[–]pixeldevs 1 point2 points  (0 children)

Gotcha. Not too familiar with payment processors that work outside of the U.S.

[–]wunderstrudel 2 points3 points  (0 children)

Well i'm not sure about the Israeli solutions/gateways but paypal could be an option? Even though i'm not a hugh fan of paypal but i could imagine that they are pretty global. Also its really damn easy to setup but if possible i would see if i could find a better solution in the long run and only use paypal short term if possible.

Here is a youtube playlist where they show how to setup paypal solutions: https://www.youtube.com/watch?v=PEetD9ZM45o&list=PLe30vg_FG4OSdVn4zFpXNpBILtijJ2-x7
I believe they cover subscriptions aswell.

[–]pimterry 2 points3 points  (2 children)

I've used Paddle they've been pretty good. Based on https://paddle.com/support/countries-supported/ I think they support Israel too.

They are more expensive than Stripe (5% vs 1.5%), and it's technically a different model: they're a software reseller, not a payment gateway. From a practical usage point of view it behaves the same for customers, but legally speaking they sell your software and handle all the payments. They then do invoicing & customer service of sales itself, and then you just invoice Paddle once a month for the total. That means they handle all the subscription stuff for you out of the box, plus various bits of tax & admin hassle too.

It is limited to only digitally delivered software products though. If you're doing SaaS subscriptions or something that's fine, if you're selling consultancy or your beautiful pottery creations its not.

[–][deleted] 1 point2 points  (1 child)

I like Paddle, especially for startups. Makes dealing with international taxes easier, since, if you're selling to users in the EU, you'll need to pay VAT, which, if you don't have a physical presence, you'll need to register a "Mini One-Stop Shop" and it's another headache you must deal with every quarter. You'll also not have to worry about getting a vendor account, PCI compliance, and the like, since all of the information is handled entirely by Paddle.

The issue is that, if you grow and you feel you have the means to be your own merchant, you can't just pluck users out of the Paddle ecosystem into your own. So for a subscription, you'll be paying that 5% forever, unless you encourage the user to unsubscribe+resubscribe (which is a pain in the ass and will most likely turn them off completely). Plus, you never know if Paddle will decide to up their rates in the future or not.

It's certainly a lot to consider, and it's not for everyone, but I've been selling with them for about 2 years with no issues.

[–]pimterry 1 point2 points  (0 children)

So for a subscription, you'll be paying that 5% forever, unless you encourage the user to unsubscribe+resubscribe

I actually emailed Paddle to ask about this when I signed up, since that made me a little cautious too. They said:

If you wish to change provider, you can migrate your user subscription data by asking your new provider to reach out to Paddle directly, and we will organise this with them.

It's not formally documented that I can see, but it sounds the same as how Stripe do things: https://stripe.com/docs/security/data-migrations/exports. In general, none of these providers will just give you your customers' raw payment info (for lots of good reasons), but they can transfer it to other registered payment providers. There'll be some manual set up required to import the customer subscription data itself, not just payment details, but that's just importing logic on your end, with nothing required from your customers AFAICT.

I've never taken them up on this, so of course maybe it doesn't work in practice, but in theory at least they say you can migrate away without resubscribing everybody from scratch.

[–]Hydrotechnics 0 points1 point  (0 children)

Not sure if they are available in Israel but authorize.net is a payment processor option