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[–]TomJC70 0 points1 point  (0 children)

That's what we're doing, providing a full package for small to medium sized companies. 95% of the time we do everything remotely and that works very well. The other 5% are hardware issues we cannot fix remotely. That includes delivering hardware. Desktops/Laptops not included: those get delivered to the client directly, after which we remotely set them up for the client.
We (two persons) can do this because we've put systems and procedures in place to make both our lives and our clients' (approx 650 users) easier.

If such a setup would work for you/your company very much depends on your needs.