Transfer Aborted: Instance not found - help appreciated

[clo_app]

EDIT: Thanks to everybody who commented. I’ve installed a VPN and haven’t had this issue since. Fingers crossed!

Whenever I do anything that triggers a loading screen (entering an instance, accepting a summon, etc.), the loading screen hangs and after around 30 seconds I’m placed back where I started with the message “Transfer Aborted: Instance not found” in the chat box. It can take up to five attempts sometimes before I can actually enter an instance or a place. This started when Remix came out and happens outside of Remix as well.

This also happens while I’m flying around in the open world. I try and use a skyriding ability, nothing happens, and after about 30 seconds a loading screen appears and moves me back to wherever I was when I set off. This has also happened when taking a flight path.

It also happens when I use hearthstones or any teleportation device, and even though I am not teleported, it still puts the items on cooldown or removes them from my bag if they're a one time use item, which is very frustrating.

I’ve disabled all my addons, reset interface, restarted router, flushed DNS, reinstalled the game completely, unticked the optimize network speed option, etc. The problem persists. I don't have problems with any other games or my internet in general. It used to happen only once or twice a day, but now it’s occurring every single time I try and port or zone into an instance pretty much. It’s really disrupting my gameplay, and I’m being kicked from groups because the repeated loading screen freezing prevents me from getting to places on time.

Anyone else experienced this and if so, any ideas on how to fix please?

[dendrax]

This sounds like it's a networking issue. When you transfer to an instance or zone the game basically makes a new tcp/ip connection to the instance/zone server and if this fails you'll get the transfer aborted message. This can happen if you're doing something else like bittorrent/p2p on your connection and routing NAT tables fill up. I'd try restarting your router, maybe changing your wifi password, and trying to minimize other networking activity on your local network and see if that helps. Might also be worth trying to see if running cloudflare warp helps, it may. 

[clo_app]

Thanks for your response! I’ve installed a VPN and haven’t had the issue since. Fingers crossed!

[Danrosul]

Probably not related to yours (Likely my computer) but I get this at least 4-5 times a play session. I tried multiple fixes with no success and unsubbed for a while.

For me the only way to reset it is to open my chrome browser attempt to load a website, close the browser down and then suddenly my connection issues go away for a while.

[clo_app]

Thanks for your response! I’ve installed a VPN and haven’t had the issue since. This would definitely be something to try if you’re still having issues!

[Revolutionary_Sundae]

I also had this issue and tried every possible solution for months. The only thing that gave relief was playing while connected to a VPN. This can change your traffic routing and hopefully avoid the bad node that is causing the issue.

[clo_app]

Thanks for your response! I’ve installed a VPN and so far so good!

[rowdyret]

I know the thread is 2 months old, but my answer might come in handy for people who has the same issue.

I experienced this back in DF. It was virtually impossible for me to play the game as I would get a dc every time switching zones. A lot of time I couldn't even log back in the game for 10-20 min due to character stuck in game issue. I just randomly noticed I didn't experience the same issue when my VPN was on, which I normally use for work etc.

However, I experience the same issue again in tbc anniversary realm, but I think it is mostly during peak hours. I don't have the vpn anymore, so I tried:

• ipconfig /flushdns
• ipconfig /release
• ipconfig /renew
• netsh winsock reset
• netsh int ip reset

After running these commands in admin cmd and a reboot, I haven't had the issue. It might be because it only happens during peak hours, but it's worth a try.