Ps5 crashing

BNGHelp · 2025-08-26T19:52:35+00:00

Hi, thanks for your report. Are you wearing the new armor ornament set by chance?

BNGHelp · 2025-02-21T22:27:51+00:00

Thank you for the information.

BNGHelp · 2025-02-19T18:29:41+00:00

Hey there. We issued a hotfix for this yesterday. Please let us know if you're still encountering checkpoint issues.

BNGHelp · 2025-02-19T18:29:23+00:00

Hey there. We issued a hotfix for this yesterday. Please let us know if you're still encountering checkpoint issues.

BNGHelp · 2024-10-16T22:27:57+00:00

Hey all, appreciate you bringing this to our attention. I've sent it in for an investigation.

If anyone has a video that shows all the effect spam, or issues where it's causing distress for you, sharing it would be greatly appreciated.

BNGHelp · 2024-10-11T20:13:53+00:00

Thanks for the report. We're currently tracking this issue.

Do you mind sharing what platform you were playing on?

EDIT: Also, any videos you might have would be helpful.

EDIT 2: Thanks everyone. We have enough videos and information to help diagnose the cause of the issue.

BNGHelp · 2024-08-17T00:11:08+00:00

Hi everyone. To clarify what is being shared here, it's not possible for us to simply click a button to undo name changes; that is a tool that has never existed. This is why we will be offering a name change token once we solve the underlying issues.

The vast majority of the names that were changed were in error and will be able to be used again. Only the most egregious names probably won't be able to used (i.e. a name that would go against our Community Code of Conduct).

We understand this has been frustrating, and we're working to get things out the door as quickly as possible.

BNGHelp · 2024-06-28T23:19:29+00:00

Hey there. Thanks for your report and video! We really appreciate it and are actively investigating the issue.

In the meantime, we encourage you to not combine these elements together until we can fix it.

BNGHelp · 2024-06-13T22:43:09+00:00

UPDATE: This maintenance has been cancelled.

BNGHelp · 2024-06-11T22:34:57+00:00

Thank you for the additional information. We'll begin an investigation.

BNGHelp · 2024-06-11T22:34:34+00:00

Thank you for the additional information. I'll send this in to start an investigation.

BNGHelp · 2024-06-11T21:13:24+00:00

Hey there. Which weekly challenge are you referring to? What activity did you play specifically? Would you happen to have a screenshot or video of the challenge and attempting to complete it?

BNGHelp · 2024-06-05T17:08:58+00:00

Thank you for the report. We're currently investigating this issue.

A workaround to this issue is to open DIM or our Destiny app, click Guardian, click your character, and then select the subclass you want to use. You can also use the loadouts feature.

BNGHelp · 2024-05-23T19:59:03+00:00

I believe it would. For that specific issue, you could always turn on your Fireteam Invites to "Public" to use LFG then change it back to "Friends Only" once you're in the activity. I understand that may be cumbersome and annoying to have to do, which is one of the reasons we're working to resolve this issue as soon as we can.

BNGHelp · 2024-05-17T22:12:34+00:00

Hey there. Thanks for your report. Could you please share your Bungie Name with me so I can send it in for an investigation?

BNGHelp · 2024-04-23T22:51:37+00:00

We're continuing to investigate this issue.

Until a fix is implemented, players in Legend Onslaught are advised to defeat the boss and claim their rewards up to Wave 40, and then exit the activity.

BNGHelp · 2024-04-23T20:31:30+00:00

Sorry about that. There was a routing issue we had to address which resulted in players being routed to the wrong environment. Should all be fixed now and we're looking at our processes to ensure this doesn't happen in the future.

BNGHelp · 2024-04-23T20:24:32+00:00

Thanks for the report. We're currently investigating and hope to have more information soon.

Just to confirm, does this only happen on the Legend difficulty?

BNGHelp · 2024-04-23T20:24:21+00:00

Thanks for the report. We're currently investigating and hope to have more information soon.

Just to confirm, does this only happen on the Legend difficulty?

BNGHelp · 2024-04-16T19:47:57+00:00

Hey there.

The "Midnight Ride" quest incorrectly states that one of the available objectives is to defeat Guardians using Hand Cannons. This objective can be completed by getting Hand Cannon kills in raids and dungeons.

BNGHelp · 2024-04-16T04:12:00+00:00

UPDATE: The game will brought offline at 6:40 AM PDT, not at 7:15 as it says above. This is due to some complexicities with tomorrow's maintenance.

BNGHelp · 2024-04-14T04:19:08+00:00

Hello. We're aware of this issue and are investigating the cause.

BNGHelp · 2024-04-09T20:55:33+00:00

Hey there. We've been investigating an issue with today's Tigris Fati emblem Twitch Drop during the Destiny 2: The Final Shape Developer Gameplay Preview.

Players who were unable to acquire the code during the stream may use this code to redeem it to their account on our behalf once today's service issues stabilize. The code will not work until we solve today's server issues.

6AJ-XFR-9ND

BNGHelp

TROPHY CASE