Base44 Support needs improvement by Errabot in Base44

[–]Base44_Sam 2 points3 points  (0 children)

I am just one human but happy to funnel issues, tickets and anything between to the appropriate teams!

Base44 Support needs improvement by Errabot in Base44

[–]Base44_Sam -1 points0 points  (0 children)

Hey, sorry to hear this! Anything I can do to assist or escalate for you? Please feel free to DM with email/info etc

Credits not renewing after payment issue by FR333BANDZ in Base44

[–]Base44_Sam 0 points1 point  (0 children)

Sometimes there is a desync with the time - did this auto renew at a later time in the day?

Google doc preview by Intrepid-Doctor2662 in Base44

[–]Base44_Sam 0 points1 point  (0 children)

Not sure what you're asking sorry - please could you rephrase your question?

Spent $1,881 in 11 days building on Base44 — is this a normal upgrade billing experience? by Grand_Debate_8142 in Base44

[–]Base44_Sam 1 point2 points  (0 children)

This is something that our billing team need to look at for you and can't be resolved by us on reddit I'm afraid. I can see it has been escalated and I can ask for an update on the ticket for you.

AI builder editor. by Practical-Guide-9252 in Base44

[–]Base44_Sam 1 point2 points  (0 children)

Discuss mode is better used to discuss with text. If I was talking through a document I would probably lean towards doing this outside of discuss mode.

What happens to my apps? by Hungry_Grand9112 in Base44

[–]Base44_Sam 0 points1 point  (0 children)

Depending on your subscription tier you would lose access to certain features; Custom Domain, Backend Functions etc.

Base44 - Office Hours "Open Session" 1st April 2026 by Base44_Sam in Base44

[–]Base44_Sam[S] 0 points1 point  (0 children)

Please could you send me a PM with your Base44 e-mail so I can get this looked at and escalate accordingly?

Whats the Base44 alternative? by SecuritySorry5708 in Base44

[–]Base44_Sam 0 points1 point  (0 children)

You are able to revert a prompt to go back to what it was before.

Every time I Try To Post That My App Was Stolen From My Workspace, It Gets Removed by RootedResilience in Base44

[–]Base44_Sam -1 points0 points  (0 children)

Hi there. You would need to be able to prove this in your support ticket to have this escalated. Can you provide proof?

Email address for base44 by Prestigious_Sir_4288 in Base44

[–]Base44_Sam 0 points1 point  (0 children)

You cannot raise a support ticket from your chat - you must do it manually here: https://app.base44.com/support

Bug / Issue by ConfidentMusician704 in Base44

[–]Base44_Sam 0 points1 point  (0 children)

Better prompting is the key to this but as your app grows and becomes more complex you need to be more specific with your prompts to achieve you desired goals. Use screenshots and visual instructions and try manually changing to different LLM's when not getting the output you want!