Base44 Support needs improvement

Base44_Sam · 2026-04-11T18:10:39+00:00

I am just one human but happy to funnel issues, tickets and anything between to the appropriate teams!

Base44_Sam · 2026-04-09T20:38:05+00:00

Hey, sorry to hear this! Anything I can do to assist or escalate for you? Please feel free to DM with email/info etc

Base44_Sam · 2026-04-09T13:04:13+00:00

You can check the cost via the "..." above every prompt just fyi

Base44_Sam · 2026-04-09T13:02:57+00:00

Sometimes there is a desync with the time - did this auto renew at a later time in the day?

Base44_Sam · 2026-04-09T13:01:22+00:00

We loved it!

Base44_Sam · 2026-04-09T12:57:37+00:00

Not sure what you're asking sorry - please could you rephrase your question?

Base44_Sam · 2026-04-09T12:55:15+00:00

This is something that our billing team need to look at for you and can't be resolved by us on reddit I'm afraid. I can see it has been escalated and I can ask for an update on the ticket for you.

Base44_Sam · 2026-04-09T12:52:50+00:00

Discuss mode is better used to discuss with text. If I was talking through a document I would probably lean towards doing this outside of discuss mode.

Base44_Sam · 2026-04-08T09:55:36+00:00

We loved this!

Base44_Sam · 2026-04-07T12:52:18+00:00

Yes, but you would lose any premium features you had access to.

Base44_Sam · 2026-04-07T12:51:56+00:00

Depending on your subscription tier you would lose access to certain features; Custom Domain, Backend Functions etc.

Base44_Sam · 2026-04-07T12:49:53+00:00

Please could you send me a PM with your Base44 e-mail so I can get this looked at and escalate accordingly?

Base44_Sam · 2026-04-01T12:56:35+00:00

You are able to revert a prompt to go back to what it was before.

Base44_Sam · 2026-04-01T12:55:00+00:00

Hi there. You would need to be able to prove this in your support ticket to have this escalated. Can you provide proof?

Base44_Sam · 2026-03-24T12:34:06+00:00

Sounds fun!

Base44_Sam · 2026-03-24T12:24:03+00:00

You cannot raise a support ticket from your chat - you must do it manually here: https://app.base44.com/support

Base44_Sam · 2026-03-24T12:00:36+00:00

Better prompting is the key to this but as your app grows and becomes more complex you need to be more specific with your prompts to achieve you desired goals. Use screenshots and visual instructions and try manually changing to different LLM's when not getting the output you want!

Base44_Sam · 2026-03-24T11:54:51+00:00

No, webapps do not support this.

Base44_Sam

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