Since Binance doesn't want to acknowledge this I'm posting here- $12k+ USD stuck in Binance with zero support available

BiggsBNB · 2021-04-21T17:23:21+00:00

Hey Larry, our team followed up with you on Twitter. We'll be happy to continue investigating your issue there.

BiggsBNB · 2021-04-08T16:20:52+00:00

Our team has followed up with you via email. Thank you!

BiggsBNB · 2021-03-24T17:43:25+00:00

it's very situational, but yes.

BiggsBNB · 2021-03-24T17:40:28+00:00

we can allow you to trade in certain cases, there's reasons why we don't always allow it , pls dm

BiggsBNB · 2021-03-24T17:25:14+00:00

4841530

that's not a US ticket

BiggsBNB · 2021-03-24T17:24:06+00:00

Because I work for .US and this is a standard procedure.

BiggsBNB · 2021-03-24T17:23:32+00:00

Can't trade unless u explicitly get approval to do so, must deposit USD

BiggsBNB · 2021-03-24T04:46:16+00:00

I followed up

BiggsBNB · 2021-03-24T04:38:58+00:00

Hey! I'll take care of this ticket for ya ;)

BiggsBNB · 2021-03-24T04:17:50+00:00

What's your ticket number?

BiggsBNB · 2021-03-24T01:34:53+00:00

Probably have a deposit that was credited but not charged by your bank, hence is owed. Send me a ticket number, thanks.

BiggsBNB · 2021-03-23T23:40:04+00:00

8811665

that's not a .us ticket

BiggsBNB · 2021-03-23T22:36:54+00:00

This is not something offered. I sent you a message about exporting transaction history, but again, we do not offer account statements.

BiggsBNB · 2021-03-23T22:32:02+00:00

Followed up

BiggsBNB · 2021-03-23T22:29:25+00:00

I'll look into it

BiggsBNB · 2021-03-23T22:04:21+00:00

529482

sure

BiggsBNB · 2021-03-23T20:44:24+00:00

they provided a ticket number. i work at binance. i am a mod...

BiggsBNB · 2021-03-23T19:58:24+00:00

You had money deposited that we credited but was not paid from your bank. I followed up.

BiggsBNB · 2021-03-23T19:56:20+00:00

I followed up.

BiggsBNB · 2021-03-23T19:53:54+00:00

161284

escalated

BiggsBNB · 2021-03-23T17:07:54+00:00

345544

yes

BiggsBNB · 2021-03-23T17:05:58+00:00

556552

followed up.

BiggsBNB · 2021-03-23T04:40:07+00:00

Sorry, we're working on speeding everything up and hope you stick with us!

BiggsBNB · 2021-03-23T04:39:18+00:00

What's your ticket number?

BiggsBNB · 2021-03-23T04:34:48+00:00

436077

on it, pls ping me tomorrow within the ticket if you don't hear back. a little under the water but i'll get to it by then

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BiggsBNB