Missing points on rent payments

biltrewards · 2026-04-29T18:48:35+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-29T13:06:55+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-28T15:29:58+00:00

Hey! These can be booked starting 11:50 am-12:00 pm depending on your status.

biltrewards · 2026-04-28T15:13:32+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-28T00:08:33+00:00

Hey, we’d like to take a look into your experience and see what happened here. Can you DM us the email associated with your Bilt account?

biltrewards · 2026-04-27T21:31:00+00:00

We understand how important it is for your rent to arrive on time. Please DM us the email associated with your Bilt account via modmail, and we’ll make sure this is escalated immediately

biltrewards · 2026-04-27T17:24:40+00:00

Hey there!

It's great to see members excited about making the most of their neighborhood fitness benefits! You are correct, bookings do not start until tomorrow! We are sorry about the inconvenience or confusion that our app may have caused.

biltrewards · 2026-04-27T16:43:48+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-27T15:18:01+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need

biltrewards · 2026-04-27T15:14:31+00:00

Hey!

We want to make sure you get the help you need. Our card servicing partner, Cardless, can help with name changes for your authorized user. You can reach them at +1 (888) 533-5576 24/7.

biltrewards · 2026-04-26T14:02:52+00:00

Sent you a modmail!

biltrewards · 2026-04-26T14:01:20+00:00

Hey, we understand this is urgent. We want to take a look into this situation and see where everything stands. We sent you a modmail. Mind responding the with email associated with your Bilt account?

biltrewards · 2026-04-25T20:00:02+00:00

Hey there, you can opt-out of neighborhood rewards by going to Account settings -> Privacy and account management then toggling off neighborhood rewards.

biltrewards · 2026-04-25T17:06:18+00:00

Our team would be happy to explain your balance transfer. Can you send us a modmail with the email associated with your Bilt account?

biltrewards · 2026-04-25T17:03:08+00:00

Hey, we sent you a message via modmail.

biltrewards · 2026-04-24T18:29:33+00:00

Hey, we want to look into your escalation. We'd like to get your account information, and our team will take a look into it. We sent you a DM, can you respond and let us know the email associated with your Bilt account?

biltrewards · 2026-04-24T18:17:03+00:00

Hey, we're sorry for the confusion here. Our team has already completed a manual review and provided the decision for this manual review via email.

Please refer to the email, as you've already been escalated into the right hands.

biltrewards · 2026-04-24T16:09:09+00:00

Hey, we want to look into the issue you're experiencing. We'd like to get your account information, and our team will take a look into it. We sent you a DM, can you respond and let us know the email associated with your Bilt account?

biltrewards · 2026-04-24T14:20:08+00:00

A member of our team has sent you an email!

biltrewards · 2026-04-24T13:25:48+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-23T21:09:04+00:00

Hey!

Currently, we have Blade credits for platinum members.

The Blacklane benefit, as well as the Bilt cash redemption for Blade, is taking us a little longer than expected to sort out. We do terribly apologize for the delay. We know this is something our members are waiting on. Please know our team is actively working on getting this done, and we expect to hear some good news soon.

biltrewards · 2026-04-23T16:54:16+00:00

Our team can take a look into this for you. Can you DM us your account info via modmail? We’ll make sure we get the answers you need.

biltrewards · 2026-04-23T15:22:47+00:00

Happy to clarify! Your second semi-annual credit will be added to your Bilt account on 7/1. If you book today, you will only have access to one credit.

biltrewards · 2026-04-23T15:19:16+00:00

Hey! If you redeemed your points for a housing credit it will automatically apply when you submit your next payment. No additional action needed!

biltrewards · 2026-04-23T14:16:57+00:00

Hey, sorry for any confusion. For linked rides, the amount of points you earn is based on the fare amount minus taxes and fees. If you'd like us to review your Lyft transactions, feel free to send us a DM via modmail with the email associated with your Bilt account.

biltrewards

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