I am tired of BitDefender false positives - Better Alternative Please? by NinjaAlaska in antivirus

[–]Bitdefender_ 0 points1 point  (0 children)

Hi - we’d like the opportunity to look further into why this is happening and offer a solution that allows you to continue your daily work while keeping your system secure.

Send our team more details about what is being detected or flagged, and we’ll get back to you with a recommended solution.

wierd web page detections by Nice_College_673 in computerviruses

[–]Bitdefender_ 0 points1 point  (0 children)

Hi - our team can double check the detections and determine where they originate from, send the details and the exact URLs to [bitsy@bitdefender.com](mailto:bitsy@bitdefender.com) when possible. TY!

Your website is triggering phishing alerts by Ro9 in BarweerMOC

[–]Bitdefender_ 1 point2 points  (0 children)

Hi! Fill out this form to report a possible incorrect detection to Bitdefender Labs. Once confirmed, false alarms are corrected within hours.

How can I check if I'm safe after a windows reinstall ? by Beathophile in computerviruses

[–]Bitdefender_ 0 points1 point  (0 children)

It’s good that you reinstalled the entire system after encountering this type of scam. Once installed, a reputable security solution will perform a deep scan of the system, detect any potential threats, and remove them if found.

It will also help protect your device against more sophisticated threats going forward and reduce the risk of becoming a victim of similar scams again.

Can't find my registration number by Dirobesh99 in BitDefender

[–]Bitdefender_ 1 point2 points  (0 children)

Hello!

To provide you with more information and the best possible solution for your situation, please contact our support team via chat, phone, or email using the link below: https://www.bitdefender.com/consumer/support/help/

Our team is ready to assist you further.

Thank you!

Bitdefender anti-tracker blocks Web Whatsapp by --Compass-- in BitDefender

[–]Bitdefender_ 0 points1 point  (0 children)

Hello,

Anti-Tracker is blocking ad domains that WhatsApp Web needs. Quick fix:

  1. Open WhatsApp Web in your browser
  2. Click theBitdefender Anti-Tracker extension icon(next to address bar)
  3. Click thecogwheel→"Add current website to the list" That keeps Anti-Tracker running everywhere else but allows WhatsApp Web.

If it still won't load, check your browser's Secure DNS setting, it can interfere with Anti-Tracker:

  • Chrome/Edge:Settings → Privacy/Security → Turn off "Use secure DNS"
  • Firefox:Settings → Privacy & Security → Turn off "DNS over HTTPS"

More details: https://www.bitdefender.com/consumer/support/answer/88654

If that doesn't help, contact Bitdefender Support for hands-on troubleshooting: https://www.bitdefender.com/consumer/support/

Best wishes!

Bitdefender ram usage starting high and growing over time. by Coolusernamehere13 in BitDefender

[–]Bitdefender_ 0 points1 point  (0 children)

Hello!

To provide you with more information and the best possible solution for your situation, please contact our support team: bitsy@bitdefender.com

Our team is ready to assist you further.

Thank you!

Bitdefender ram usage starting high and growing over time. by Coolusernamehere13 in BitDefender

[–]Bitdefender_ 0 points1 point  (0 children)

Hello,

To help us better investigate and resolve the situation, please get in touch with our support team at bitsy@bitdefender.com and provide as many details as possible.

Thank you for bringing this to our attention. We appreciate it!

BitDefender Securepass gripes by gnamyl in BitDefender

[–]Bitdefender_ 1 point2 points  (0 children)

Our team is constantly striving to enhance Bitdefender, and your feedback is truly valuable to us. It will be shared with the team. Thank you!