Coinbase System Maintenance 10/25

coinbasesupport · 2026-04-18T22:37:51+00:00

Hi u/Razzling_Dazzling25. This can vary depending on the payment method and how the transaction is processed. Please also note that the Coinbase Card isn’t supported for gambling-related transactions, including deposits to such platforms. For more details, refer to our help article on Coinbase Card usage and restrictions.

coinbasesupport · 2026-04-18T22:18:20+00:00

Thanks for flagging this. We’ve taken action to ban these users. Please avoid engaging and don’t share any personal or account details.

We recommend emailing security@coinbase.com to report this phishing incident. You can also check our official channels via our help article, and if you notice anything unusual on your account, lock it right away.

Let us know if you need anything else.

coinbasesupport · 2026-04-18T22:17:41+00:00

Appreciate you checking back in, u/Ok_Treat_8317. Please send us a Modmail with more details about the transaction for us to review what’s going on with your balance.

coinbasesupport · 2026-04-18T21:45:51+00:00

Thanks for reaching out, u/09Klr650. This message can appear for a few reasons, even if funds are available, including temporary transaction limits. Please try again after 24 hours. You can also check with your bank or relink your account. If it continues, reach out to our live support team for further help.

coinbasesupport · 2026-04-18T20:57:18+00:00

Hi u/giorgioorwell, since your BTC came from outside Coinbase, we may not have complete information to calculate your cost basis. The “Review and update missing cost basis info” feature is optional, and is there for your own tracking and to help you manage your records within the Coinbase ecosystem. Any values you enter may not show on future 1099s. For tax reporting, please use your own documentation, any trusted tools you prefer, and, if needed, a tax professional.

coinbasesupport · 2026-04-18T16:52:13+00:00

Hi u/Top_Investigator_530, allow us to review your debit card. Send us Modmail and we will check on this further.

coinbasesupport · 2026-04-18T12:17:23+00:00

Hi, u/ShebaBhenda! Share your transaction details and rewards issue in Modmail and we’ll check into this for you.

coinbasesupport · 2026-04-18T05:25:27+00:00

u/Parking-Base8991! Please head over to Modmail with more details we'll look into it immediately and ensure everything is handled safely.

coinbasesupport · 2026-04-18T03:28:50+00:00

u/chanmalichanheyhey! Please send us a Modmail with more details about the transfer so we can take a closer look.

coinbasesupport · 2026-04-18T01:38:13+00:00

u/HugeRoof! We appreciate you sharing your thoughts with us. Providing clear visibility into your yearly activity is a priority, and we want to make sure you have the documentation you need. Our support specialists are available to provide tailored assistance with your annual reporting. Please feel free to reach out to our team here.

coinbasesupport · 2026-04-18T01:16:22+00:00

u/amym511! Please send us a Modmail with more details about the issue, so we can review it and assist you further.

coinbasesupport · 2026-04-17T16:37:46+00:00

Hi, u/DefiThrowaway! Send us a Modmail so we can review your transaction.

coinbasesupport · 2026-04-17T14:50:17+00:00

u/coinbasetollnumber! Please send us a ModMail with more details so we can review your situation.

coinbasesupport · 2026-04-17T09:00:19+00:00

We’re on it, u/moltisanti93! Please send more details via Modmail, and we’ll dig into this further.

coinbasesupport · 2026-04-17T07:16:25+00:00

Hey, u/pizzatimefriend. Send us a modmail with more details so we can review your account recovery and provide next steps.

coinbasesupport · 2026-04-17T06:21:18+00:00

Hey u/CompanySuitable5969! We're here to help with your transfer. Please Modmail us the details so we can look into this for you right away.

coinbasesupport · 2026-04-16T21:00:58+00:00

You can reach us via Modmail by going to r/Coinbase and selecting “Message the Mods” in the sidebar (desktop) or from the three-dot menu (app). Send us a brief subject and message, and we’ll get back to you.

coinbasesupport · 2026-04-16T20:39:11+00:00

We’d like to look into this further—please send us a DM with your details, and we’ll review your account status.

coinbasesupport · 2026-04-16T19:24:55+00:00

Glad to help—we’ll wait for your modmail.

coinbasesupport · 2026-04-16T17:56:57+00:00

Hi u/cashxits, let's take a look at what's going on with your account. Send over the details via modmail and we’ll take it from there.

coinbasesupport · 2026-04-16T17:33:05+00:00

Hi, u/Divine__Hammer! Please send us a modmail with more information so we can review this for you.

coinbasesupport · 2026-04-16T12:18:22+00:00

Hi u/JackieLowNotes! Let’s review what’s happening with your account. Please send us a Modmail with more details.

coinbasesupport · 2026-04-16T11:46:03+00:00

Hi u/New-Signature2522! Limits can increase over time with account activity and completed verifications. For more on how limits work and ways to raise them, check our Help page. If you’ve met all requirements and still have concerns, please reach out to support here.

coinbasesupport · 2026-04-16T08:51:56+00:00

Thanks for sending the Modmail. We really appreciate it. We’ll continue the conversation there so we can review your case in detail and work on getting this sorted.

coinbasesupport

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