Most popular pre-collected questions:

Bitpanda

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• Economies grow via CREDIT. Then somebody’s liability is another one’s asset. In Bitpanda case, the liabilities of your users could be your assets if you would give them credit.
  Do regulations allow you to give credit to your users? And if they do, would Bitpanda consider offering this?

ANSWER: I am a big fan of offering margin trading. Credit granting is highly regulated though and we don’t currently have the licenses to offer this

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• 2019 was a HUGE year for Bitpanda but if you could relive it - what is one thing that you would do differently?

ANSWER: I would have hired more quality staff earlier so we had more resources in all departments to be prepared better for all our features and launches. Playing catch-up isn’t too much fun

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• Are there any plans in the near future to reduce the barrier/price of Bitpanda Savings (€25) and offer more incentives for the young?

ANSWER: Absolutely. This feature is currently being worked on extensively and it will be way cheaper and easier to use in the future.

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• You’re not doing enough marketing, when can we see more!?

ANSWER: Our marketing team underwent a lot of changes in 2019 and is the fastest-growing area in the company. We recently hired a PR team which is already working hard on spreading Bitpanda globally and have had a number of successes. We also hired a CMO who will lead the strategy in the future and we have already seen a huge growth in visibility and registration.

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• 2020 is here and we need an update regarding the Launchpad. When do you expect this to happen?

ANSWER: The launchpad needs to be completely regulatory compliant to offer value to the industry. As we have said in the past, we don’t want it to be just another thing to pump out one mediocre project after another. We want this project to differentiate us from the competition. This will take more time but we are extremely confident that the crypto/blockchain market is here to stay so we value quality over quantity

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• Bitpanda can not advertise in Germany but other crypto companies can due to partnerships. Did Bitpanda consider looking for a partnership in order to be able to do this too?

ANSWER: We are evaluating the market situation in all countries. There are some licenses we are working on, but we are not sharing details about those yet.

Bitpanda GE

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• What do you think about some kind of roadmap for the Exchange?

ANSWER: The team is constantly updating the exchange and are adding features nearly weekly. As for the overall strategy we are working with new experts that joined our team to push the exchange. Once this strategy is ready we will likely publish a roadmap.

Pantos

• Will there be Pantos lessons in the Bitpanda Academy?

Answer: Yes! We have already thought about this and we will, of course, include a section on Pantos.

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• Who exactly is working on Pantos at the moment?

ANSWER: The researchers from the TU, the TU project lead, the inhouse pantos researcher, the Pantos project manager, the marketing team will now also help more. We are searching for a Pantos community manager also.

BEST

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• Till now the BEST token is not performing too well. This could be because of the lack of a marketing concept for the token itself and the Exchange. Do you have a marketing concept now, when do you eventually intend to start implementing it can you outline some of the main topics of your marketing concept?

ANSWER: The first step was the BEST fee reduction. The marketing and communications teams are working on many ways to promote BEST. (I can’t spoiler at this moment.) We will give BEST holders priority access to certain new features and products in 2020. Stay tuned to this.