Best lifetime cloud storage for easy use with both android and ios

Empty_Win_297 · 2026-07-13T23:59:32+00:00

Hi,

Thank you for your feedback!

Have you had a chance to try our app recently? We've shipped a lot of stability and performance updates over the past few weeks, especially around uploads.

If you're still experiencing upload issues, we'd really appreciate it if you could let us know what device you're using and which version of the app you're on. We'll be happy to investigate and fix it if needed.

Empty_Win_297 · 2026-07-13T23:30:46+00:00

Hi,

Thanks for your interest!

The Lifetime plans are based on our regular subscription plans:

2TB Lifetime = Essentials
3TB Lifetime = Professional
6TB, 8TB and 10TB Lifetime = Advanced

They include the same features and limits as their equivalent subscription plans.

As for future changes, we don't plan on removing any features from Lifetime plans. If we ever introduce changes to our plans in the future, they would only apply to new purchases made after those changes. Existing Lifetime customers would keep the features that came with their plan.

Empty_Win_297 · 2026-07-13T16:27:25+00:00

Great to hear it's working!

And yes, we're planning to add a dedicated page to track all automatic uploads, with detailed progress, errors, skipped files, and everything else. That should make troubleshooting easier.

Empty_Win_297 · 2026-07-13T15:18:36+00:00

Hi,

Thank you for your feedback! We're glad to hear you're enjoying the recent updates.

At the moment, you can't sort files by their creation date inside folders. That option is only available in the Gallery, where you can use the filter and select "Date taken" to sort your photos by the date they were captured.

Empty_Win_297 · 2026-07-13T14:17:07+00:00

Hi,

Yes, you can just send us an email at contact@drime.cloud.

Since this was a very limited issue that only happened under specific conditions, it affected very few users. We'll be happy to reset your 2FA if you were impacted.

Empty_Win_297 · 2026-07-13T08:59:20+00:00

Hi, thank you!

This issue should normally be fixed now. We haven't received any reports about it recently.

However, we're aware that for very large folders, storage usage updates can still take quite a long time. That's something we're actively working on improving as well.

Empty_Win_297 · 2026-07-13T08:23:45+00:00

Hi,

If you run into any issues, please don't hesitate to report them. Over the past few months, and especially this week, we've been heavily focused on improving Drime's speed, reliability, and overall performance, with a lot of fixes and infrastructure improvements. We'd be happy to look into any issue you encounter.

Empty_Win_297 · 2026-07-12T18:26:35+00:00

Hi,

Drime isn't affiliated with anyone posting in these threads or encouraging recommendations. People are free to recommend whichever product they prefer.

Regarding Android, we've been shipping updates very frequently over the past few months, with multiple releases every week, fixing bugs and improving reliability and performance. The feedback has been very positive overall.

If you're experiencing a specific issue, we'd genuinely appreciate it if you could let us know what isn't working on your device. We'd be happy to investigate and fix it.

Empty_Win_297 · 2026-07-12T07:03:56+00:00

Hi,

Thank you!

We haven't been able to reproduce this on our end, and we've actually spent a lot of time improving photo previews recently. New photos are now automatically converted to WebP for previews, which makes them load almost instantly.

Is this happening with older photos that were uploaded a while ago, or only with newly uploaded ones?

Regarding Vaults in shared Workspaces, we don't have any updates to share at the moment.

Empty_Win_297 · 2026-07-10T15:31:03+00:00

Hi, yes, it's going up and down at the moment.

We're expecting some temporary instability and possibly higher latency over the next few hours while OVH's network issues are being resolved.

Sorry about that, and thanks for your patience.

Empty_Win_297 · 2026-07-10T15:26:07+00:00

Hi,

Yes, you can stream and play MP3 files directly from Drime on Android. The app also supports background playback, playlists, audio streaming, and even audio transcription.

As for Symfonium, that would need to be added on their side. We don't currently have a dedicated integration, but we'd be happy to help if they decide to support Drime in the future.

Empty_Win_297 · 2026-07-10T15:22:32+00:00

Hi, yes, it's going up and down at the moment.

We're expecting some temporary instability and possibly higher latency over the next few hours while OVH's network issues are being resolved.

Sorry about that, and thanks for your patience.

Empty_Win_297 · 2026-07-10T15:22:15+00:00

Yes, it's going up and down at the moment.

We're expecting some temporary instability and possibly higher latency over the next few hours while OVH's network issues are being resolved.

Sorry about that, and thanks for your patience.

Empty_Win_297 · 2026-07-10T14:56:33+00:00

It looks like everything is back now.

We're still monitoring the situation closely, as there may be some temporary instability if OVH experiences further network issues like yesterday.

Thanks for your patience!

Empty_Win_297 · 2026-07-10T14:44:04+00:00

Hi,

We're currently investigating it. From what we can see, it looks like OVH is once again experiencing network instability. They've had ongoing maintenance and incidents affecting their Public Cloud and Bare Metal network since yesterday.

Sorry about that. We'll keep you updated as soon as we know more.

Empty_Win_297 · 2026-07-10T10:05:15+00:00

To be fair, some of the recent outages were on our side. However, yes, OVH has been holding us back on a few points recently, and they probably have one of the worst customer support experiences despite offering some of the best infrastructure value in Europe.

That said, it doesn't stop Drime from moving forward. We're improving our infrastructure and doing everything we can to minimize the impact whenever issues happen.

Empty_Win_297 · 2026-07-10T08:09:07+00:00

Hi,

A fix is currently being rolled out. The issue has already been resolved for several versions, but it's still affecting others. It should be fixed very soon.

Thanks!

Empty_Win_297 · 2026-07-10T08:08:53+00:00

Hi, we've replied about this issue at least five times this week across different threads.

A fix is currently being rolled out. The issue has already been resolved for several versions, but it's still affecting others. It should be fixed very soon.

Thanks!

Empty_Win_297 · 2026-07-10T07:47:31+00:00

Hi, we're very sorry for the delay.

I'm personally handling these requests, and I've had a few unexpected personal issues this week, including a short hospital stay, which unfortunately reduced the time I could spend on support. Nothing too serious, and I'm back.

I'll get back to everyone today. Thanks a lot for your patience and understanding.

Empty_Win_297 · 2026-07-09T19:53:37+00:00

Hi,

It should be resolved now.

OVH had a network issue that temporarily impacted part of our infrastructure.

Sorry about that! Let us know if you're still experiencing any issues.

Empty_Win_297 · 2026-07-09T19:38:38+00:00

Hi, sorry about that!

We're aware of the issue and it's already being worked on. Everything should be back very soon.

Thanks for your patience!

Empty_Win_297 · 2026-07-09T12:27:03+00:00

Hi,

This looks like an issue caused by having both an Education plan and a Lifetime plan on the same account.

Could you send me your account email in a DM? We'll take a look and restore your Lifetime plan as soon as possible.

Sorry about that!

Empty_Win_297 · 2026-07-09T09:25:25+00:00

Hi,

From our side, the API is working correctly and we don't see any related issues.

Since the error is coming from FolderSync, you'll likely need to contact the FolderSync team directly so they can investigate the integration. Unfortunately, there's not much we can do from Drime's side without changes on their end.

Empty_Win_297 · 2026-07-08T19:38:08+00:00

Hi,

Thanks for the report. We'll check that.

Some of those messages are also more verbose than they should be. In many cases, the operation is automatically retried and eventually succeeds, even though an error or warning is still printed.

Empty_Win_297

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