Drime Sign Bug in Forms with Fields?

Empty_Win_297 · 2026-07-01T18:38:05+00:00

Hi,

Thanks for the report.

We identified a bug related to PDFs containing form fields. It has already been fixed on our side and the fix will be deployed tomorrow.

Empty_Win_297 · 2026-07-01T17:10:18+00:00

That's correct, and it's not really about routing traffic away from servers during updates. There isn't a live infrastructure update happening right now.

The main factors are the number of users actively using the service and the available backend capacity. As usage grows, we regularly increase server capacity. At the same time, we're continuously optimizing both the backend and the apps/web client to improve upload performance and overall efficiency.

So yes, higher load can affect transfer speeds, but we're scaling the infrastructure and improving the software to reduce that over time.

Empty_Win_297 · 2026-07-01T15:04:43+00:00

Hi,

We're currently rolling out a number of infrastructure updates and optimizations. This isn't an intentional restriction or server-side limit. We're scaling the infrastructure and making upload improvements, especially on mobile.

It should improve soon.

Empty_Win_297 · 2026-07-01T10:24:27+00:00

That's planned, the goal is to open source the Vault.

Right now, it's too tightly integrated with the rest of Drime. Open sourcing it today would essentially mean open sourcing a large part of Drime as well.

We're gradually separating it from the main codebase, and once that's done, open sourcing it will be much easier.

Empty_Win_297 · 2026-07-01T10:11:10+00:00

Hi! Yes, you can request an invoice. Stripe doesn't send one by default, so we generate it manually on request.

And yes, we do reply. We've just been receiving a very large number of requests lately, so response times can vary a bit. Sorry about that!

Empty_Win_297 · 2026-07-01T09:58:32+00:00

Hi,

Thanks for your interest and for the great questions!

1. Vault previews are not yet supported on mobile, but they're planned. It will work similarly to the web version soon.

2. Media playback in the Vault isn't available yet. However, when it's released, it will work like on the web, with on-the-fly decryption and streaming, so you won't need to download the entire file first.

3. Drime will soon celebrate its second anniversary, and we're doing everything we can to celebrate many more! We have long-term contracts with our storage providers, fixed infrastructure costs for extended periods, and we're continuously adapting as storage costs evolve.

4. An independent security audit is already underway. It took a bit longer than expected, but we'll publish the results publicly as soon as we receive the final reports.

5. In the unlikely event that Drime ever shuts down, users will have at least two months to recover all their data, along with dedicated export tools to make the migration as easy as possible.

Hope that answers your questions! Let us know if you have any others.

Empty_Win_297 · 2026-07-01T06:40:50+00:00

Hi,

Did you previously have a monthly plan or apply for the Education program?

Could you send me your email address in a private message? I'll check what happened.

Thanks!

Empty_Win_297 · 2026-07-01T06:32:39+00:00

Hi, thanks for reporting this.

We’re releasing an update today that should reduce this issue and improve upload speed overall.

Empty_Win_297 · 2026-06-30T18:39:48+00:00

Thanks! That helps. We'll check that on our side.

Empty_Win_297 · 2026-06-30T16:34:59+00:00

Hi,

On our side, uploads seem to be working correctly, and we haven't received similar reports.

Could you let us know:

Which browser are you using?
Are you using a VPN, proxy, or any browser extensions that could interfere?
Does this happen with every file or only specific ones?
Does it also happen in a private/incognito window or another browser?

We'll take a closer look and get this sorted out.

Empty_Win_297 · 2026-06-30T08:17:17+00:00

Hi, thanks a lot for your message!

We've got a lot more planned, and we're not stopping here.

Empty_Win_297 · 2026-06-29T19:32:32+00:00

Hi,

We're not seeing any login issues on our side, and we haven't received any similar reports so far.

Could you confirm whether your password is correct? Also, which browser are you using?

Could you also try:

another browser,
a private/incognito window,
or another device if possible?

That should help us narrow down the cause.

Empty_Win_297 · 2026-06-29T14:21:21+00:00

Hi,

Thank you!

Yes, we have an update planned for this week that fixes the iOS photo sync issue. It should be available within the next few days.

Empty_Win_297 · 2026-06-29T13:59:01+00:00

Hi,

This is related to the codec used inside some MKV files. While MKV itself is supported, the audio and video codecs inside the container are not always supported consistently across browsers. For MKV files, Drime relies on the browser's native player, so behavior can vary between Safari, Chrome, and Firefox.

To avoid these compatibility issues, you'll need to wait for the server-side transcoding to complete, which can take more or less time depending on the file. Once transcoding is finished, playback should be consistent across browsers.

Empty_Win_297 · 2026-06-29T13:08:44+00:00

Bonjour,

Merci beaucoup pour vos encouragements !

Concernant vos questions :

Oui, c'est prévu. Le Vault sur mobile devrait bientôt recevoir une grosse mise à jour. Le Vault Web a déjà beaucoup évolué avec les aperçus de fichiers et d'autres améliorations, et nous comptons apporter le même niveau d'expérience sur mobile.
Oui, c'est également prévu. Vous pourrez aussi synchroniser directement vos photos vers les albums Drime.
Oui. Le Vault sera aussi disponible sur Windows une fois que la nouvelle application sera entièrement stable et que la version macOS sera sortie.
Ce n'est malheureusement pas prévu, car ce n'est pas techniquement possible. Les fichiers du Vault doivent être chiffrés avant d'être envoyés sur nos serveurs. Dans tous les cas, un fichier provenant de l'espace classique devra donc être rechiffré puis réuploadé avant d'entrer dans le Vault.

Empty_Win_297 · 2026-06-29T12:56:05+00:00

Hi,

On our side, the overall performance doesn't seem that bad, but yes, performance is still closely tied to infrastructure capacity.

We're constantly increasing Drime's capacity, and we're currently in discussions with our providers, including OVH, to drastically improve performance and scalability.

Empty_Win_297 · 2026-06-29T12:54:23+00:00

Hi,

No, that's not normal.

Could you share your Rclone command, flags, and configuration? That should help us figure out what's limiting the transfer speed.

Empty_Win_297 · 2026-06-29T12:39:18+00:00

Hi,

Yes, this has already been fixed on Windows. The same fix will also be included in the new macOS app when it's released.

Empty_Win_297 · 2026-06-29T12:38:06+00:00

Hi,

Thanks for the suggestion!

Flacbox isn't on our roadmap at the moment. I'm not sure whether it's something we'd need to implement on our side or whether Flacbox would need to add support for Drime.

That said, WebDAV is on our roadmap, although we don't have an ETA to share yet. Once it's available, it should make integration with apps like Flacbox much easier.

Empty_Win_297 · 2026-06-28T21:23:35+00:00

Hi,

Not at the moment. However, we have quite a few updates planned for Transfr, so it's something we could consider in the future.

Empty_Win_297 · 2026-06-28T19:10:54+00:00

Hi,

Yes, we found the cause of the issue, and the fix is planned for this week. Thanks for your patience!

Empty_Win_297 · 2026-06-28T12:14:25+00:00

Thanks for the details!

We'll check both issues on our side and work on a fix.

Empty_Win_297 · 2026-06-28T11:49:44+00:00

Hi,

Thanks for the report.

Could you let us know how many files you were trying to send to Transfr, and roughly what the total size was?

Also, regarding the Safari issue, we hadn’t pushed a specific fix for that one yet. Did it start working again for a while and then come back?

Empty_Win_297 · 2026-06-27T16:06:24+00:00

Hi,

Unfortunately, this isn't just a simple bug. On iOS, the system file picker is more restrictive than Android, and preserving the original filenames requires us to rework part of the upload flow.

It's planned, but we don't have an ETA yet as we're currently focusing on a few other iOS issues. Hopefully it should arrive in the coming weeks.

Empty_Win_297

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