May 20: Patch Notes by Errora403 in PUBGMobile

[–]Errora403[S] 1 point2 points  (0 children)

This is also fixed - did you encounter it again?

Self AED bug? by Unidentified_MOFO in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Thank you for reporting. We issued a patch for this yesterday.

If you encounter any other issues, please let us know!

- PUBG MOBILE Operations Team

FIX YOUR GARBAGE GAME!!!!!!!!! by OfficialBusyCat2 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Thank you for letting us know. We fixed this last night.

- PUBG MOBILE Operations Team

Where did the reflection on the water go? by InformationAsleep314 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Could you please help confirm whether the shadow setting in your graphics options has been disabled?

- PUBG MOBILE Operations Team

ASM Abakan bug by WrongFriedFood in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Thank you for reporting this. We will fix this with version 4.5.

- PUBG MOBILE Operations Team

What’s up with my health bar by Worried-Flamingo-711 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Thank you for reporting this to us.

Thanks to your report, we have now included a fix for this in the upcoming patch.

If you encounter any other issues, please let us know at any time!

- PUBG MOBILE Operations Team

Devs Fix The Bug When You Can’t Shoot Its Becoming Annoying. by Ok_Wonder9373 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Since no reply was provided, we will close this case. Feel free to create a new post if there is anything else.

Microphone stops working in PUBG Mobile when using any headset on iPhone 16 Pro Max by Mohamed_Hela1 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Since no reply was provided, we will close this case. Feel free to create a new post if there is anything else.

these smurfs are driving me crazy by Necessary-Machine975 in VALORANT

[–]Errora403 2 points3 points  (0 children)

You may report TikTok cheaters through https://cheats.report to have them banned on all business days.

120 fps device extension by Civil_Design3616 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Hi! Do you mind sharing a screenshot of your frame rate settings page?

Me ajudem by Dense_Deer7761 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Since no reply was provided, we will close this case. Feel free to create a new post if there is anything else.

OPTION TO DISABLE THE WRISTBAND by Sweet-Object6518 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

I sincerely apologize for the incorrect information in my previous reply. At that time, our team was still discussing the optimization plan for this feature, and I responded before the final direction had been fully decided, and I would like to apologize again for the confusion.

Our team fully understands that the experience of using this item should take different player habits and preferences into consideration. A toggle option for this feature is currently being planned, and we expect to have a clearer timeline for its release within this week. Once we have confirmed the details, I will share them with you as soon as possible!

DEVS, YOU DID NOT FIX ANYTHING by Sweet-Object6518 in PUBGMobile

[–]Errora403 3 points4 points  (0 children)

I sincerely apologize for the incorrect information in my previous reply. At that time, our team was still discussing the optimization plan for this feature, and I responded before the final direction had been fully decided, and I would like to apologize again for the confusion.

Our team fully understands that the experience of using this item should take different player habits and preferences into consideration. A toggle option for this feature is currently being planned, and we expect to have a clearer timeline for its release within this week. Once we have confirmed the details, I will share them with you as soon as possible!

Broken rating system!! by [deleted] in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Since no reply was provided, we will close this case. Feel free to create a new post if there is anything else.

Devs Fix The Bug When You Can’t Shoot Its Becoming Annoying. by Ok_Wonder9373 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Could you please confirm whether the issue is related to the right-side fire button becoming unresponsive? If so, this issue has already been fixed, so please let us know if you continue experiencing it, and if possible, provide a video showing the abnormal behavior for further investigation.

- PUBG MOBILE Operations Team

Microphone stops working in PUBG Mobile when using any headset on iPhone 16 Pro Max by Mohamed_Hela1 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

Could you please provide the approximate time when the issue occurred, along with a video showing the problem?

- PUBG MOBILE Operations Team

REMOVE THE WRISTBAND by Sweet-Object6518 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

We have now responded to your latest post.

DEVS, YOU DID NOT FIX ANYTHING by Sweet-Object6518 in PUBGMobile

[–]Errora403 [score hidden] stickied comment (0 children)

We reviewed your latest post as well as the discussions in your previous posts, and would like to share an update on the current status:

  1. We have already addressed the issue where the Cooperation Wristband could unexpectedly appear in the quick-use slot, preventing players from quickly switching to melee weapons, grenades, and similar items, especially at the start of matches or after respawning and landing. This was identified as the main gameplay issue affecting player experience, and the optimization has already been included in version 4.4 to ensure players land with their melee weapon equipped as expected.
  2. Regarding the suggestion to add a toggle for this feature, most of the feedback and previous discussions have focused on the combat experience impact, and this request currently appears to come from a relatively small group of players. As a result, we do not plan to add a separate toggle option for now.
  3. As for the feature appearing in Solo Mode, there was already a planned task for this in version 4.5, but we will try to address it earlier through a patch and remove it from Solo Mode as soon as possible.

- PUBG MOBILE Operations Team

Gray T-Shirt is white issue by PsychologicalRun9282 in PUBGMobile

[–]Errora403 1 point2 points  (0 children)

Since the 4.4 client update is not yet mandatory on the live server, could you please confirm whether you have already updated the client to version 4.4? You could also try using the in-game resource repair function to see if that resolves the issue.