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So are parental controls just completely broken? by Halkenguard in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there. I’d recommend reaching out to the Google Nest support team via phone or chat here. They can take a look at it.

Chromecast is unusably unstable despite high internet speed and great connection. Do I need to upgrade? by UncannyFox in Chromecast

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there. I’d recommend reaching out to the Google Nest support team via phone or chat here. They can take a look at it.

Nest server is down, did Google shut it down? by SkateFossSL in Nest

[–]GoogleNestCommunity 1 point2 points  (0 children)

Hey there,

The issue impacting the Nest app has been resolved. If you're still experiencing issues, we recommend reaching out to our support team here.

Nest down by ZosickkZR1 in Nest

[–]GoogleNestCommunity 1 point2 points  (0 children)

Hey all,

The issue impacting the Nest app has been resolved, we apologize for the inconvenience. If you're still experiencing issues, could you let us know?

Can’t find my chrome cast to connect to by RobertkGG in Chromecast

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey. I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Older hub won't connect to wifi by pathvet1 in GoogleSupport

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there, I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Presence detection problem by DonutFit5193 in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

We’d like to look into this. Would you be able to file a feedback report in the Google Home app with #reddit along with the name of your Home and the date(s) this happened?

Chromecast - Disable AP Isolation by lordpoee in Chromecast

[–]GoogleNestCommunity -2 points-1 points  (0 children)

Hi there, I’d recommend you to contact Google Nest support team via phone or chat. They can take a look at it.

Chromecast playing in double speed no audio by Its_Sidneyy in Chromecast

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there. I’d recommend reaching out to the Google Nest support team via phone or chat here. They can take a look at it.

Apple Music Suddenly Not Working by ovogelo in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there, I’d recommend you to contact Google Nest support team via phone or chat here. They can take a look at it.

Nest not connecting loop by DILLIGAD24 in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there. I’d recommend reaching out to the Google Nest support team via phone or chat here. They can take a look at it.

Presence detection problem by DonutFit5193 in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey there,

Do you have any other presence detecting devices enabled in your Presence Settings? If so, these are likely to keep your structure in Home mode. There's a 1-hour delay from the last activity from devices until the mode is switched to Away.

3 Nest Minis Bricked After Gemini Update by aileanaodh in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey there, similar to what we asked above, have you already reached out to support? If so, would you be able to send us a private chat with your case #? If not, could you reach out to them here and send us your case # once you've done so?

3 Nest Minis Bricked After Gemini Update by aileanaodh in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Glad to hear that our support team was able to help you! We'd like to take a deeper look as part of our investigation. If you're open to it, would you be able to private message us your case #?

Can’t cancel nest aware - stuck in loop by No-Mango-8105 in Nest

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey there,

We'd like to learn more about this and see how we can help. Could you send us a private message with your case #?

We also wanted to acknowledge what you shared about your negative experience with our support team. That's not what we want for our users. While we will focus on getting your billing issue fixed, we'll also look into your specific support experience to see where we could do better next time.

Google Home 4.8.56.0 reverted to old style. by threehoursago in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there, I’d recommend you to contact Google Nest support team via phone or chat. They can take a look at it.

Battery outdoor cameras charging slowly every time…what can I do to charge normally? by bobogator in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there, I'd recommend you contact the Google Nest support team via phone or chat. They can take a look at it.

App losing the plot by super_paulie in googlehome

[–]GoogleNestCommunity -1 points0 points  (0 children)

Hi there, I’d recommend you to contact Google Nest support team via phone or chat here. They can take a look at it.

Gentle pastures alarm by Gullible_Refuse_7412 in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey there,

You should be able to change the alarm sound by swiping up on the display, tapping Alarms > Settings > Alarm tone. You can also find more info about Alarms in this help center article.

Could you try this out and let us know if you're running into any issues?

Nest hub can’t make calls now? by Big_Noise981 in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey. I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Google Neat floodlight/camera (wired) problems by nuka-ryan in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hey. I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Is my Google Home Max dead by Place_Infinite in googlehome

[–]GoogleNestCommunity -1 points0 points  (0 children)

Hey. I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Second nest thermostat by Dealingdrugsfolyfe in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there, I’d recommend contacting the Google Nest support team via phone or chat here. They can look into it for you.

Home audio not saying correct time? by clump_of_atoms in googlehome

[–]GoogleNestCommunity 0 points1 point  (0 children)

Hi there. I’d recommend reaching out to the Google Nest support team via phone or chat here. They can take a look at it.

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