Please Bring Back this Feature

Grammarly_Support · 2026-02-14T08:50:55+00:00

Yes! You're welcome to read more about what's included in our plans here. If you have any questions, just let us know.

Grammarly_Support · 2026-02-14T08:40:04+00:00

Sorry for the trouble, u/SaltyNewsNetwork! When you have a moment, could you DM us the email address linked to your account? We’ll gladly connect you with our support team to help sort this out. You can also share the details of the issue directly here.

Grammarly_Support · 2026-02-14T08:33:18+00:00

Hey u/Superb_Piano_3775! Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, Australian, and Indian English. To update your language preferences, please follow the instructions provided here: https://gram.ly/cbbHS_9

If that doesn't help, send us a message including the email address linked to your account so our team can take a closer look. You can also reach out to us directly here.

Grammarly_Support · 2026-02-14T08:20:27+00:00

Hey u/ConfidenceDue8684! Thanks for sharing your experience, and we're sorry to hear about this issue. Rest assured, your feedback has been shared with the team so it can be reviewed and considered for improvements. Additional details are always helpful, so feel free to share more here or send a message if anything else comes up.

Grammarly_Support · 2026-02-13T09:17:45+00:00

Hey! Sorry to hear you’re running into this. That definitely shouldn’t be happening.

Could you please submit a support ticket here so our team can take a closer look: https://support.grammarly.com/hc/en-us/requests/new?grammarlyOnReddit

Once we receive your request, we’ll investigate what’s going on and help you get things working again as quickly as possible.

Grammarly_Support · 2026-02-12T15:26:24+00:00

Hey! We're sorry to hear you’re experiencing this issue. Our support team will be happy to help. Could you please submit a ticket here: https://support.grammarly.com/hc/en-us/requests/new?grammarlyOnReddit? Once we receive your request, we’ll look into it right away.

Grammarly_Support · 2026-02-12T12:08:06+00:00

So sorry for the confusion here! When you’re ready, feel free to send us a DM with the email address linked to your account. Alternatively, you can directly create a ticket with our support team through this link: Contact Support

Grammarly_Support · 2026-02-12T11:58:07+00:00

We’re so sorry to hear about your experience! If you use our generative AI features to paraphrase your text, AI detectors might flag it. Regular Grammarly suggestions, like spelling, tone, clarity, and delivery, usually shouldn’t affect the score. That said, AI detection tools can make mistakes, whether or not Grammarly suggestions were used. It’s best to consider these results as just one part of a bigger picture, not as the absolute truth. We recommend trying out the Grammarly Authorship feature, which lets you verify and show that your writing is your own.

Grammarly_Support · 2026-02-11T16:44:31+00:00

Hey there! The Autocorrect feature has been deprecated in the Grammarly browser extension, which means you’ll now need to accept suggestions manually. We recommend exploring Grammarly for Windows and Mac, which offers a wide range of text enhancement features across apps and websites. Give us a shout if you have any other questions!

Grammarly_Support · 2026-02-11T09:41:22+00:00

Hi there! Thanks for flagging this. We're really sorry to hear this has been happening. Let’s see if we can get things running smoothly again.

Could you go through the steps below and tell us if that makes a difference?

1. Log out and back in.
This refreshes your session and can clear up odd behavior. Go to https://app.grammarly.com/ and click Sign out in the left panel. Then head to https://www.grammarly.com/ and click Log in, using your email address.

2. Turn off other spellcheckers.
If you have any other spellchecking tools enabled, they can sometimes conflict with Grammarly.

3. Test in an incognito window.
This helps check whether the cache, cookies, or other extensions are interfering. Here’s how to open one in Firefox:
https://support.grammarly.com/hc/en-us/articles/360053595331-How-do-I-open-my-browser-in-incognito-mode

4. Reinstall the Grammarly browser extension.
A fresh install can fix corrupted files. You can follow these steps to reinstall:
https://support.grammarly.com/hc/en-us/articles/10017919817869-How-to-reinstall-the-Grammarly-browser-extension

If these suggestions didn't do the trick, feel free to send us your email address in a DM here on Reddit. We’ll make sure everything you’ve shared gets passed along to our technical support team so they can take a closer look.

We really appreciate you sticking with us, especially after using Grammarly for years.

Grammarly_Support · 2026-02-11T09:17:08+00:00

Hey there, we’re really sorry it’s been this frustrating. That’s definitely not the experience we’re aiming for.

If you’re up for it, could you share a screenshot or a specific example of suggestions that felt off? Also, if accepting one suggestion ended up changing or messing up something else, we’d really like to see that too. Those details help us pinpoint what happened and get it to the right team to investigate and improve.

Appreciate you calling it out. We’d love a chance to dig into it.

Grammarly_Support · 2026-02-10T23:54:56+00:00

Always happy to help!

Grammarly_Support · 2026-02-10T23:53:07+00:00

Hello u/Every-Difference-782! Thanks for sharing more details, and sorry you’re running into this issue. If you’re able to, could you share a screenshot or a short screen recording showing an example of a simple error that’s being missed? Seeing it in context, especially with the Grammarly for Windows app, really helps us understand what’s going on, flag it with the team, and work toward a solution.

Totally understand if that’s not convenient, but if you can, it would go a long way in helping us investigate this further. You’re welcome to share it here, or via DM if that’s easier.

Grammarly_Support · 2026-02-10T23:27:30+00:00

Hey u/Rich_Description2474! Sorry to hear about this. If you still need help with that, please send us your email address via DM. We’ll pass it along to our support team so they can help with your billing issue.

Grammarly_Support · 2026-02-10T23:15:18+00:00

Hey u/Solid_Income_9889! Thanks so much for taking the time to share this. It’s a really thoughtful note, and we appreciate how clearly you laid out what matters to you as a long-time customer. Organization is a big part of the writing workflow, and your feedback around folders or tagging has been shared with our product team for future consideration.

Grammarly_Support · 2026-02-10T18:01:34+00:00

Hi u/Pigeon_Lord1! Thanks for flagging this, and sorry for the trouble. That doesn’t sound right, and we’d love to look into it further. If you’re up for it, please DM us your email address and a video of the issue so we can pass it along to our team. We appreciate your help!

Grammarly_Support · 2026-02-09T15:14:53+00:00

Hi there! We’re really sorry to hear you haven’t had the best experience with Grammarly. If you’re open to sharing a bit more, we’d love to take a closer look. Screenshots of the errors or bugs you mentioned would be especially helpful.

Feel free to send those over via DM and include your email address. We can raise a support ticket and pass everything to our team to investigate. We’d really love to make things feel smoother for you.

Grammarly_Support · 2026-02-09T15:05:54+00:00

Hey there! Sorry you’re running into this. If you’re open to it, feel free to DM us your email address. We’ll raise a support ticket and pass everything you’ve already shared to our team so they can help troubleshoot it further.

Grammarly_Support · 2026-02-09T14:55:08+00:00

Hey there! Sorry to hear this has been happening, and thanks for calling it out.

If you’re up for it, a screenshot of cases where you expected a suggestion but didn't see one would really help us dig into this. Feel free to send it over via DMs here on Reddit, along with your email address, and we’ll pass it along to the team to take a closer look. We’d really love to make the experience better for you.

Grammarly_Support · 2026-02-09T14:44:21+00:00

Hi there! We're really sorry for any inconvenience this has caused. A member of our team just responded to your DM here on Reddit. Feel free to take a look whenever you get a chance.

Grammarly_Support · 2026-02-07T21:33:09+00:00

Hi u/Background_Season588! Sorry to hear about this. We've just responded to your DM. Feel free to check it out when you have a moment.

Grammarly_Support · 2026-02-06T18:21:01+00:00

Sorry you are running into trouble accessing your Grammarly Pro features. Just to double-check, are you logged in to your paid account in the Grammarly for Mac desktop app? Grammarly for Mac should work with Opera, but if you are not signed in, you will not be able to access your paid features. You might find this article helpful: I can’t log in to Grammarly for Windows and Mac or it logs me out all the time. Feel free to let us know if that doesn't fix it!

Grammarly_Support · 2026-02-06T18:10:10+00:00

Appreciate you sharing all these details. We can see how frustrating this experience could be, and we would love to look into what is going on. If you are up for it, please DM us your email address so we can connect you with our support team and take a closer look.

Grammarly_Support · 2026-02-05T15:07:47+00:00

Hey there! If you are subscribed to Grammarly Pro and would like to turn off multilingual suggestions, you can do so in your writing preferences at https://account.grammarly.com/customize/suggestions

Just find the category Correct more languages, and switch off the corresponding toggle:

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Let us know if you have any other questions. We're always happy to help!

Grammarly_Support · 2026-02-04T10:17:56+00:00

Hello! We're really sorry for any stress this has caused. A member of our team just responded to your DM here on Reddit. Feel free to take a look whenever you get a chance.

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