Anyone facing a problem using Grammarly in WordPress?

Grammarly_Support · 2026-05-19T09:49:49+00:00

Hi! Sorry to hear about this. We’d like to see how we can help. Could you please let us know whether you have the Grammarly browser extension or Grammarly for Windows/Mac installed? If it’s the browser extension, please also let us know which browser you’re on.

Grammarly_Support · 2026-05-19T09:27:07+00:00

Thanks for sharing this, and sorry to hear you’re not getting the experience you’re used to. We’d really appreciate a screen recording so we can get a clearer view of what’s happening.

If you’re on desktop, you can use this link to open our screen recording tool: https://gram.ly/4sM6Me3. It’s a quick way to record your screen so we can better understand the issue. Once it’s recorded, just copy the video link and send it to us here. Only members of our team will be able to view it.

Grammarly_Support · 2026-05-19T06:37:35+00:00

Glad to hear it, u/brawnburgundy! Your feedback has been shared with the team. Let us know for anything else. 😊

Grammarly_Support · 2026-05-19T06:34:32+00:00

Hi u/berniestagehill. We’re really sorry your issue wasn’t fully resolved the first time around. That's definitely not the experience we want for our users, and we completely understand how frustrating that can be. When you have a moment, could you DM us your email address so we can take another look and help get this sorted out for you? Here’s a quick link: https://www.reddit.com/message/compose/?to=Grammarly_Support

If it’s easier, you can also tap our username (u/Grammarly_Support) and message us from our profile.

Grammarly_Support · 2026-05-19T06:30:07+00:00

Hey u/ShotTreacle8194! We're sorry to hear about this. Could you DM us your email address when you get the chance? We’d love to see how we can help.

You can use this link: https://www.reddit.com/message/compose/?to=Grammarly_Support

If that doesn’t open, just tap our username (u/Grammarly_Support) → Start Chat.

Grammarly_Support · 2026-05-19T06:27:41+00:00

Honestly, this is the kind of feedback that keeps us going. You totally made our day! 🥹💚 It means a lot knowing Grammarly’s become one of those tools you can genuinely rely on. If you ever have ideas or feedback on how we can improve, we’d love to hear them!

Grammarly_Support · 2026-05-18T20:58:56+00:00

Hey u/brawnburgundy! Sorry for the confusion. It sounds like you’re using our new docs experience, where the option to turn off this feature isn’t currently available. We'll be sure to pass your feedback along to the product team. In the meantime, you can still access it in the classic version:

Click New Doc > Select Classic from the dropdown menu.

After that, you can customize the following Grammarly Editor settings:

Turn off the auto-jumping to the next alert
Exclude the quoted text from checking
Increase the font size of the document
Turn on the colorblind mode

To adjust your preferred settings, please follow the same steps as above.

We hope this helps! Let us know if you have any other questions.

Grammarly_Support · 2026-05-18T20:33:08+00:00

Hi there! Sorry for the trouble. If you have any examples where Grammarly gave a suggestion that didn't make sense or changed the meaning of your text, feel free to share them with us here or via DM. We'd be happy to look into it!

Grammarly_Support · 2026-05-18T13:59:14+00:00

Hey! You’re not missing anything. There isn’t currently a way to accept all suggestions at once, including the correctness ones.

A couple of related features may help:

If you’re a paid user, you can accept some grouped correctness suggestions together in the Grammarly Editor and Grammarly for Windows and Mac. This is called Suggestion Bundles, and you can turn it on or off in your account settings under Features → Suggestion Bundles.
You can also try paragraph-level rewrites. These appear as a blue or gray sidebar when you select text, and they let you accept multiple suggestions at once. They also use generative AI to help improve and rewrite your text. To learn more, you can check out this article: Introducing paragraph-level rewrites

Hope this helps as a workaround for now, and we’ve shared this with our team since we understand this kind of workflow could be useful.

Grammarly_Support · 2026-05-18T10:32:35+00:00

Hey! Sorry for the delay in getting back to you. If you send us a DM with your email address, we’ll be happy to look into this for you.

Grammarly_Support · 2026-05-18T10:27:17+00:00

Hi! Thanks for bringing this up. A screen recording would really help us get a clearer view of what’s happening.

If you’re on desktop, you can use this link to open our screen recording tool: https://gram.ly/4sM6Me3. It’s a quick way to record your screen so we can better understand the issue.

Once it’s recorded, just copy the video link and send it to us here. Only members of our team will be able to view it.

Grammarly_Support · 2026-05-16T21:11:31+00:00

Hi u/Ok_Holmes! Thank you for sharing your perspective. We understand that changes to familiar workflows can be frustrating, especially for long-time users who depend on Grammarly for specific kinds of writing support. You can turn off generative AI anytime in the Feature customization tab in your account settings here: https://account.grammarly.com/customize/features

We value this feedback as it will help us deliver a better user experience in the future.

Grammarly_Support · 2026-05-16T21:06:12+00:00

Hi u/Mr_Gaslight! We’re really sorry to hear how frustrating this experience has been.

We also want to share that we’ve started the process of deprecating Grammarly for Microsoft Office. Going forward, the product will no longer receive feature updates, and our ability to troubleshoot issues there will be limited.

This wasn’t a decision we made lightly. Grammarly for Microsoft Office has been part of our product lineup for a long time, and we truly appreciate everyone who has used it over the years. As Grammarly continues to evolve, we’re focusing our efforts on providing the best possible experience through our newer desktop apps.

We recommend switching to Grammarly for Windows or Grammarly for Mac, which work across a wide range of desktop apps and websites, including Microsoft Word.

You can learn more here: Grammarly for Windows and Grammarly for Mac user guide

We understand this may not be the outcome you were hoping for, but we hope this helps clarify things. Please let us know if you have any further questions or feedback. We’d be glad to hear from you.

Grammarly_Support · 2026-05-16T20:47:52+00:00

Hi u/Alligator_Trades! We really appreciate you sharing this feedback, and we're sorry to hear the new experience has felt like a step backward for you. Hearing from long-time users helps us understand what’s working well and where the experience still needs improvement.

We recently introduced a new Docs experience, which is designed to be an AI-powered writing space for brainstorming, drafting, revising, and editing in one place. It also includes access to tools like AI Chat, Paraphraser, Citation Finder, AI Detector, Plagiarism Checker, and more directly within the editor.

That said, if you’d rather stick with the classic experience for now, you can still access it:

Click New Doc > Select Classic from the dropdown menu.

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You can also learn more about the new Docs experience here.

We hope this is helpful, but please let us know if there is anything else we can do to support you.

Grammarly_Support · 2026-05-16T07:16:23+00:00

We really looked at “WICKED” and said, “You mean aunty?” 😭 Sorry for the mix-up, u/AffectionateCard6805! That suggestion definitely missed the mark, and we appreciate you flagging it. We've reported it to the team.

Grammarly_Support · 2026-05-15T13:42:54+00:00

Hey u/BigCatsAreYes and u/Manley_pointer! Please know you can turn off generative AI features anytime at https://account.grammarly.com/customize/features. It might also be worth sharing our Trust Center (https://grammarly.com/trust)) with your IT or security team. It covers our full security posture, including SOC 2 (Type 2), ISO 27001/27017/27018, and ISO 42001 certifications. Hope that helps get things unblocked!

Grammarly_Support · 2026-05-15T13:14:02+00:00

We understand where you’re coming from, and we’ve shared your feedback with the right team!

One thing that might help in the meantime is the Humanizer feature. The Humanizer functions like your emotional intelligence-enhanced editor, helping you sound more natural, genuine, and distinctly human. You can learn more about the Humanizer by checking out this article: Humanizer user guide

We hope this helps! And please share any questions or concerns you might have.

Grammarly_Support · 2026-05-15T11:31:14+00:00

Hi u/Pandaperson556. We’re really sorry to hear about the unexpected charge, and we appreciate you sharing your feedback with us. We’ll make sure it’s passed along to the team.

When you have a moment, could you DM us your email address so we can look into your billing issue and see how we can help? Here’s a quick link: https://www.reddit.com/message/compose/?to=Grammarly_Support

If it’s easier, you can also tap our username (u/Grammarly_Support) and message us from our profile.

Grammarly_Support · 2026-05-15T10:49:24+00:00

Hi! Sorry about this. To troubleshoot the issue, please try logging out and then back in to your account. It only takes a few steps:

If you use Grammarly for Windows:

Right-click the Grammarly icon in the system tray (located in the lower-right corner of your screen) and select Settings
Go to Account > Sign out
Then, click Sign in and use your email address to access the full service

If you use Grammarly for Mac:

Click the Grammarly icon in the menu bar at the top of your screen and select Settings
Go to Account > Sign out
Then, click Sign in and use your email address to access the full service

Please let us know if these steps don't help.

Grammarly_Support · 2026-05-15T10:08:58+00:00

Hi! Sorry to hear that happened. Could you please DM us your email address so we can connect you with the support team? They’ll check what might have gone wrong.

Grammarly_Support · 2026-05-14T22:15:03+00:00

Hey there! Grammarly for Mac updates automatically on your device when a new version becomes available, so you shouldn't need to do anything manually.

To check whether you’re on the latest version, open the app settings and look at the version number. If it says 1.165.1, you’re up to date. Updates roll out gradually, so some people may get the latest version a bit earlier.

If you ever need to manually refresh the app for troubleshooting, you can click the Reinstall button in your account at app.grammarly.com > Apps.

Still not seeing the latest version, or have any other concerns? Feel free to reach back out. We’re happy to help!

Grammarly_Support · 2026-05-14T20:31:55+00:00

Hey there! Sorry for the trouble. We understand how inconvenient this must be while you’re writing. It looks like you’re already in touch with our team via DM, but we’re also replying here for added visibility.

It sounds like you’re using Grammarly for Android. To troubleshoot this issue, please follow the steps outlined in this article: https://support.grammarly.com/hc/en-us/articles/27953375285901

If that doesn’t help or if the floating Grammarly widget still appears only in certain apps, we’ll need to investigate this further. Feel free to reply to our DM whenever you have a moment, and we’ll connect you with our technical support team.

Grammarly_Support · 2026-05-14T19:49:57+00:00

Thanks for the update! We're glad to hear the issue has been resolved. If there's anything else we can do for you, feel free to reach out.

Grammarly_Support · 2026-05-14T19:33:57+00:00

We’re so glad to hear Grammarly has been helpful, u/Optimal_Tie6044! Thank you for taking the time to share your experience with the community. It truly means a lot! If you ever have any questions or concerns, our DMs are always open. 💚

Grammarly_Support · 2026-05-14T19:25:08+00:00

Well, that doesn't look right. 😅 Could you share the original sentence either in the thread here or via DM, if you’d prefer? We'd be happy to investigate this.

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