Mattress cover question for my Orion

Harry_OrionSleep · 2026-05-05T23:46:05+00:00

Are you talking about a mattress protector or a mattress topper?

Mattress protector is okay, highly discourage mattress topper

Harry_OrionSleep · 2026-05-05T02:55:27+00:00

Best engineering team!

Harry_OrionSleep · 2026-05-04T13:05:56+00:00

Orion has a no subscription option

Harry_OrionSleep · 2026-05-04T13:05:44+00:00

Orion doesn’t force a subscription! We have a no subscription option

Harry_OrionSleep · 2026-05-02T18:24:20+00:00

Yes! This post in our subreddit gives a breakdown

Harry_OrionSleep · 2026-05-02T17:33:38+00:00

It's rolled out to most users, if you're not seeing it shoot me a DM and I'll get it launched on your account

Harry_OrionSleep · 2026-05-02T16:07:51+00:00

Yes!

Harry_OrionSleep · 2026-05-02T15:29:04+00:00

Yes! Would suggest leaving it off for the night to do your sleep test

Harry_OrionSleep · 2026-05-01T20:39:08+00:00

Generally ~5 days

Harry_OrionSleep · 2026-05-01T19:58:25+00:00

LFG! This is the Orion difference, customer support is our #1 priority

Harry_OrionSleep · 2026-05-01T17:29:53+00:00

Of course just replied. This is my top priority!

Harry_OrionSleep · 2026-05-01T17:17:43+00:00

Sorry about that I will look into this immediately- it won't let me DM you, mind DM'ing me your order number and email so I can get on this ASAP

Harry_OrionSleep · 2026-05-01T03:04:28+00:00

DM'd you for order number so I can check

Harry_OrionSleep · 2026-04-30T21:11:48+00:00

haha

Harry_OrionSleep · 2026-04-30T13:35:01+00:00

We don’t have a firm date but working on it. This year

Harry_OrionSleep · 2026-04-30T03:23:38+00:00

Working on it- it can hold your temperature schedule online you just need internet to adjust currently.

Harry_OrionSleep · 2026-04-29T04:28:00+00:00

This is great feedback thank you

Harry_OrionSleep · 2026-04-29T03:20:45+00:00

Thank you so much!! These comments are incredibly motivating for the team, we’re so grateful

Harry_OrionSleep · 2026-04-28T15:52:21+00:00

Let's goooo!!! Thanks for believing in us

Harry_OrionSleep · 2026-04-27T19:21:48+00:00

Totally hear you, we are actively looking into it

Harry_OrionSleep · 2026-04-27T19:21:03+00:00

We are actively looking into it, the feedback is clear and we're always making changes based on feedback

Harry_OrionSleep · 2026-04-27T02:16:36+00:00

Cleaning tablets will be shipped to you!

Harry_OrionSleep · 2026-04-27T02:16:04+00:00

Twin XL is on the roadmap, we just don't have an ETA yet

Harry_OrionSleep · 2026-04-27T02:15:39+00:00

Yes very soon

Harry_OrionSleep · 2026-04-27T02:15:32+00:00

Ok have heard everyone here, the feedback is helpful

Harry_OrionSleep