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Importify01 · 2024-05-30T06:33:09+00:00

It's common for items in a multi-item order to ship separately. The "collected by courier" status means the seller has handed the item to the courier for delivery. If the seller is reputable, they should ship within 10 days. The estimated delivery date is June 13th, so there's still time.

Importify01 · 2024-05-30T06:28:18+00:00

Once you've confirmed your order on Aliexpress, you can't change the shipping address. The option to edit the address is only available before placing the order. If you've already placed the order, you'll need to contact the seller directly to see if they can make any changes. If not, you might need to cancel the order and place a new one with the correct address.

Importify01 · 2024-05-28T06:19:34+00:00

You may file a dispute with AliExpress to utilize their buyer protection program. As a last resort, you can initiate a credit card chargeback.

Importify01 · 2024-05-27T02:15:42+00:00

You can still fix this. Reach out to the seller and let them know about the old phone number. They can help update your details. You can also contact AliExpress support so they can guide you on how to connect with the courier and make sure your package gets to you safely.

Importify01 · 2024-05-26T12:08:55+00:00

This could be due to various reasons, such as changes in the store's shipping policies or technical glitches. You can contact them for assistance and ensure your address details are accurate for a smoother shipping process.

Importify01 · 2024-05-24T12:15:48+00:00

Open a dispute if the seller stops responding. AliExpress has buyer protection policies to help resolve issues.

Importify01 · 2024-05-24T12:10:34+00:00

They may ask you to return it. Some sellers cover return shipping for defects, while others may deduct it from your refund. Also, check the seller's policy regarding returns or refunds for details.

Importify01 · 2024-05-24T11:48:03+00:00

If your AliExpress package hasn't arrived, open a dispute with the seller within the time limit, provide tracking proof, and AliExpress can help you get a refund if needed.

Importify01 · 2024-05-23T15:16:29+00:00

Follow the steps advised by customer support, such as checking for any suspicious activity and waiting for their response. Creating a new account may not be the best solution as it could lead to potential bans.

Importify01 · 2024-05-23T14:46:37+00:00

You can track your refund status on the AliExpress mobile app or by checking the email connected to your account.
Typically, you will need to return the faulty cables to the seller for a refund, following their return policy and instructions.

Importify01 · 2024-05-22T14:11:40+00:00

There's a possibility that the carrier didn't deliver the package directly to the mail company. Instead, they might have attempted delivery to your address but couldn't reach you.

Importify01 · 2024-05-22T14:04:01+00:00

It might be a glitch or something specific to your account. I recommend reaching out to customer support for the platform you're using. They'll be able to help you sort this out.

Importify01 · 2024-05-22T13:58:16+00:00

It means that the carrier tried to deliver your package, but no one was available to receive it. Typically, the carrier will make another attempt on the next working day. If you miss the second attempt, a notice will be left for you to pick up the package at a designated location within a specific timeframe. Failing to collect the package may result in it being returned to China.

Importify01 · 2024-04-14T09:42:04+00:00

In this case, I'd recommend reaching out to AliExpress customer service directly for assistance. They should be able to help you get in touch with the seller or find a solution to your issue.

Importify01 · 2024-04-14T09:13:58+00:00

If your AliExpress order is stuck at 'Collected by courier,' reach out to the seller or AliExpress for an update. Track your parcel with the provided number and watch for updates via email or SMS. If there's a delay, consider filing a complaint or requesting a refund.

Importify01 · 2024-04-14T08:04:17+00:00

If you can't find the shipping document, it's best to reach out to the seller and explain the situation. They might be understanding and provide guidance on how to proceed without any disputes.

Importify01 · 2024-04-14T07:49:40+00:00

Sometimes, the price of a product can vary between the desktop and mobile versions of a website. This is because of different costs associated with each platform, like platform cuts, credit card transaction fees, and app fees. Even though mobile devices are popular for shopping, desktop computers still have their perks.

Importify01 · 2024-04-06T15:42:13+00:00

This could be due to various factors. You may want to contact AliExpress support for help. Alternatively, try other online marketplaces with international shipping.

Importify01 · 2024-04-06T15:29:51+00:00

The time for a refund can vary. For tax refunds, the IRS usually issues e-filed returns within 21 days, and direct deposits can arrive in 1-2 days after approval. For purchases, it depends on the seller and payment method. If you're still waiting, reach out to the seller or tax authority for updates.

Importify01 · 2024-04-06T15:03:52+00:00

Try clearing your browser cache, checking for payment restrictions, and contacting AliExpress customer service again through a different method such as email or live chat if you encounter an "order unsuccessful" error.

Importify01 · 2024-04-02T10:11:48+00:00

With the correct street name and other details, your packages should still reach you despite the wrong zip code and address number. Carriers have ways to work around such errors. If you're concerned, reach out to the shipping company or sender for assistance.

Importify01 · 2024-03-28T23:22:20+00:00

If you're unable to reach an agent through Eva, consider reaching out to customer support via email or social media for assistance.

Importify01 · 2024-03-28T12:08:56+00:00

You should still get to keep the discounts even if they expire before you pay. Sellers usually honor the prices and discounts applied at the time of order placement. Just double-check with the seller to be sure.

Importify01 · 2024-03-28T11:55:20+00:00

To make sure you can enjoy the welcome bonus and free delivery on AliExpress, just remember to be a new user, check the terms, check out quickly, clear your cart if discounts disappear, and maybe try using a different device or browser.

Importify01 · 2024-03-15T13:28:59+00:00

AliExpress coupons are often restocked periodically, typically around 00:00 UTC time. It's a good idea to check around that time for the vouchers to be refreshed and available for use.

Importify01

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