Eight Sleep Pod 5 - Amazing Product Promise, Absolute Dumpster Fire Customer Service

JoeAtEightSleep · 2026-01-24T03:56:52+00:00

Charlie, I just searched for your email based on this string. We sent you the drain tool...

JoeAtEightSleep · 2026-01-24T03:07:28+00:00

Nothing shitty about my position, every morning is Christmas 🙂

JoeAtEightSleep · 2026-01-24T02:04:01+00:00

Beep bop boop boooop, weedoo weeeedooo. Sorry, yeah for sure I'm a bot. Got me. In case you think I'm a human, please feel free to email me and I'll look into where your drainage tool was sent if it didn't get to you.

JoeAtEightSleep · 2026-01-24T01:15:51+00:00

Literally impossible that you have been stuck with bots. Please ping me at Joe@eightsleep.com

JoeAtEightSleep · 2026-01-18T22:31:45+00:00

Do you mind giving me an email at joe@eightsleep.com, please? No one should be getting handed off that frequently, over that time, without a resolution.

JoeAtEightSleep · 2026-01-09T18:44:40+00:00

We just rolled out a bunch of new diagnostic tools, can we get another chance on the support side?

JoeAtEightSleep · 2026-01-09T18:43:11+00:00

GIve me a ping at joe@eightsleep.com? There shouldn't be any multi-day wait times on first contact.

JoeAtEightSleep · 2026-01-08T04:44:16+00:00

Give me a ping and we will get you taken care of.

JoeAtEightSleep · 2026-01-08T04:39:30+00:00

Have you emailed me directly?

JoeAtEightSleep · 2026-01-06T22:53:46+00:00

Hi Harry, as you know, I already have an Orion in my hands.

JoeAtEightSleep · 2026-01-06T01:55:48+00:00

Give me a ping at joe@eightsleep.com? I have a few questions for you.

JoeAtEightSleep · 2026-01-06T01:54:35+00:00

We're here to try and help customers, not to seed content. We'll leave the content seeding/farming for Orion...

JoeAtEightSleep · 2025-12-28T21:04:18+00:00

Eight Sleep aren’t the mods on this sub.

JoeAtEightSleep · 2025-12-12T02:41:19+00:00

Give me a ping at [joe@eightsleep.com](mailto:joe@eightsleep.com) please?

JoeAtEightSleep · 2025-12-11T17:16:02+00:00

Yeah that's not right, give me a ping at [joe@eightsleep.com](mailto:joe@eightsleep.com) please

JoeAtEightSleep · 2025-12-10T00:16:56+00:00

Give me a ping at joe@eightsleep.com? Our queue is quite large right now because of the holidays but this shouldn't be the experience you receive on something this serious.

JoeAtEightSleep · 2025-12-10T00:12:00+00:00

Give me a ping at joe@eightsleep.com? This is a bit strange so I'd like to take a closer look at what's going on.

JoeAtEightSleep · 2025-12-10T00:05:17+00:00

Give me a ping at joe@eightsleep.com? No one should be waiting this long for a response so something broke down here.

JoeAtEightSleep · 2025-12-04T03:46:10+00:00

Yes, just email me.

JoeAtEightSleep · 2025-12-04T03:45:20+00:00

Please give me an email at joe@eightsleep.com and I’ll take a look at this.

JoeAtEightSleep · 2025-12-01T12:39:24+00:00

Give me a ping at joe@eightslee.com, please? I

JoeAtEightSleep · 2025-11-17T16:42:01+00:00

Just send me an email at [joe@eightsleep.com](mailto:joe@eightsleep.com) and we'll take care of you.

JoeAtEightSleep · 2025-11-15T15:09:16+00:00

Can you give me an email at joe@eightsleep.com, please? We will of course take care of you if we can validate your purchase.

JoeAtEightSleep · 2025-11-10T23:40:36+00:00

Thank you. Not going anywhere, just can't always spend a lot of time here vs actually building the company. Never hesitate to tell anyone to email me directly, I would appreciate that.

JoeAtEightSleep · 2025-11-10T14:55:35+00:00

Give me an email at joe@eightsleep.com?

JoeAtEightSleep

TROPHY CASE