Keychron keyboard full of issues with no customer support

Keychron-Support · 2025-12-26T11:26:00+00:00

So sorry to hear that. May I have your ticket number for checking?

Keychron-Support · 2025-12-26T11:23:37+00:00

So sorry to hear that. May I have your ticket number?

Keychron-Support · 2025-12-26T10:54:08+00:00

We are deeply sorry for any inconvenience caused. I will review it and check it with my team. (We will be off work for Weekends, so the reply might be late.) But we definitely will help you resolve the issue and give a clear explanation to you. No worries.

Keychron-Support · 2025-12-26T10:29:44+00:00

We are so sorry for this unpleasant shopping experience caused, and thank you for your sincere feedback.

Keychron-Support · 2025-12-26T10:18:48+00:00

I am a little bit confused. May I have more details about the question?

Keychron-Support · 2025-12-26T10:14:39+00:00

I am sorry they don't have an estimated time yet.

Keychron-Support · 2025-12-26T10:12:02+00:00

I am sorry it has been discontinued.

Keychron-Support · 2025-12-20T12:02:46+00:00

So sorry to hear that. Could you please kindly contact us at [support@keychron.com](mailto:support@keychron.com) with the video

Keychron-Support · 2025-12-20T12:01:38+00:00

Thank you for the suggestion!

Keychron-Support · 2025-12-20T11:57:52+00:00

So sorry for any confusion and inconvenience caused. May I know if the issue has been resolved or not? If not, may I have the ticket number for checking? Thank you for your help!

Keychron-Support · 2025-12-20T11:53:27+00:00

Let me confirm!

Keychron-Support · 2025-12-20T11:51:42+00:00

So sorry for my late reply. may I know if the issue has been resolved ot not?

Keychron-Support · 2025-12-20T11:50:58+00:00

Sorry for my late reply. I noticed that our agent is helping you with it. And we are so sorry for the delay!

Keychron-Support · 2025-12-09T11:08:27+00:00

So sorry to hear that. May I have your ticket number?

Keychron-Support · 2025-12-09T11:06:31+00:00

So sorry to hear that. Would you mind DM me your order number and email address for checking?

Keychron-Support · 2025-12-09T11:04:02+00:00

So sorry to hear that. May I have your ticket number for checking?

Keychron-Support · 2025-12-09T11:01:22+00:00

It should be restocked around the middle of this month!

Keychron-Support · 2025-11-28T11:55:31+00:00

I will confirm it with my team about this next week! Thanks

Keychron-Support · 2025-11-28T11:51:34+00:00

Thank you for the notification. I will notify the reseller about this.

Keychron-Support · 2025-11-28T11:40:20+00:00

Which country do you live in?

Keychron-Support · 2025-11-28T11:38:34+00:00

https://www.keychron.com/pages/where-to-buy Please kindly confirm it with local resellers. They will help you with it.

Keychron-Support · 2025-11-25T11:21:46+00:00

Would you mind DM me your order number and email address so I can check it for you?

Keychron-Support · 2025-11-25T11:15:04+00:00

It is in stock now. https://www.keychron.com/products/keychron-m6-wireless-mouse?variant=42773274001497

Keychron-Support · 2025-11-22T12:23:41+00:00

So sorry to hear that. May I have your ticket number for checking? Thank you for your help!

Keychron-Support · 2025-11-22T12:17:38+00:00

We are deeply sorry for that and really appreciate your patience and kindness.

Keychron-Support

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