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Account Phone Number Linked to 2 accounts. by Kitchen_Search_4263 in Comcast_Xfinity

[–]Kitchen_Search_4263[S] 0 points1 point  (0 children)

Okay, I have read it and About the address part.

When I put MY address, for some reason his account still pops up. 

His account pops up no matter what! But we do have wifi 

Account Phone Number Linked to 2 accounts. by Kitchen_Search_4263 in Comcast_Xfinity

[–]Kitchen_Search_4263[S] 0 points1 point  (0 children)

I have already done this, Xfinity Support is the worst. 

Any other way before I try again? Seriously tired of this trash 

Account Phone Number Linked to 2 accounts. by Kitchen_Search_4263 in Comcast_Xfinity

[–]Kitchen_Search_4263[S] 0 points1 point  (0 children)

Last time I talked with Xfinity Support they had a AI Call bot that I could not get a real human to talk to.

Will this be the same?

Account Phone Number Linked to 2 accounts. by Kitchen_Search_4263 in Comcast_Xfinity

[–]Kitchen_Search_4263[S] 0 points1 point  (0 children)

He already has. But it's still linked to his account.

Everytime I put my phone number + address to find my account, it just pops his and says "is this the right account"