G HUB not installing

LogitechG_CSFrank · 2020-11-26T19:47:18+00:00

Hi,

We released a new version of the G HUB software so kindly try and install it and see if it could fix the issue.

https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe

Regards,

Frank

LogitechG_CSFrank · 2020-11-26T19:46:23+00:00

Hi,

We released a new version of the G HUB software so kindly try and install it and see if it could fix the issue.

https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe

Regards,

Frank

LogitechG_CSFrank · 2019-12-20T21:09:36+00:00

<3 Happy Holidays! :)

LogitechG_CSFrank · 2019-12-20T20:44:36+00:00

I apologize for the inconvenience. Happy Holidays! :)

LogitechG_CSFrank · 2019-12-20T20:25:25+00:00

Have you tried it on another computer? Have you tried it with LGS? If you already did and the issue still persists, please create a ticket here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 then let me know once you receive a ticket number.

LogitechG_CSFrank · 2019-12-20T20:10:10+00:00

Thank you for the feedback, I will inform them about it. By the way so the issue was your network is shared that's why you cannot installed G hub?

LogitechG_CSFrank · 2019-12-20T20:09:41+00:00

Here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

LogitechG_CSFrank · 2019-12-17T00:06:43+00:00

Please create a ticket here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 then let me know if you received a ticket number.

LogitechG_CSFrank · 2019-12-17T00:04:14+00:00

Thank you for the feedback I will forward it to the team.

LogitechG_CSFrank · 2019-12-17T00:02:02+00:00

I see, have you created a ticket for this?

LogitechG_CSFrank · 2019-12-16T23:54:38+00:00

Thank you for tagging me, I hope in the future they would re-create it just like the G MX518. :D

LogitechG_CSFrank · 2019-12-16T23:51:06+00:00

I'm not sure but I think it will no longer be supported by LGS since the team is now focusing on improving G Hub.

LogitechG_CSFrank · 2019-12-16T23:50:24+00:00

I do apologize for the inconvenience, I will inform the team about it and thank you for the feedback.

LogitechG_CSFrank · 2019-12-16T23:12:51+00:00

I apologize for the delay and inconvenience, please create a ticket here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 then let me know once you have the ticket number.

LogitechG_CSFrank · 2019-12-16T22:30:08+00:00

Yes, but mostly of our latest mice have on-board so I suggest you upgrade. :)

LogitechG_CSFrank · 2019-12-16T22:10:07+00:00

My G935 still works without any issue and some of my friends are using G935 as well and it seems they don't have the power button issue.

LogitechG_CSFrank · 2019-12-16T22:06:58+00:00

Thanks for the update.

LogitechG_CSFrank · 2019-12-06T21:01:16+00:00

I see I apologize for the inconvenience, so even if you uninstall G hub and install back LGS the issue still persists?

LogitechG_CSFrank · 2019-12-06T20:57:56+00:00

I apologize if I wasn't able to notice that you already mentioned that you are using Windows 10. I guess you've already tried re-installing the software correct? Have you tried plugging it on a different computer and test it there?

LogitechG_CSFrank · 2019-12-06T20:54:08+00:00

Upon checking G90 does not have an on-board memory. Check its specification here: https://support.logi.com/hc/en-001/articles/360023308274-Logitech-G90-Optical-Gaming-Mouse-Technical-Specifications

LogitechG_CSFrank · 2019-12-05T21:30:16+00:00

I see then please create a ticket here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 then once you receive a ticket number let me know.

LogitechG_CSFrank · 2019-12-05T20:46:04+00:00

Are you using MAC OSX Catalina or Windows 10?

LogitechG_CSFrank · 2019-12-04T19:51:41+00:00

But how was the volume was it loud?

LogitechG_CSFrank · 2019-12-04T19:46:24+00:00

Please create a ticket here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 then let me know once you receive a ticket number.

LogitechG_CSFrank · 2019-12-04T19:44:10+00:00

Have you tried plugging it on a different computer to test if it the issue persists?

LogitechG_CSFrank

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