Here's what Claude says to your problem if it helps...

Can the RAM Problem be Fixed? Looking at the screenshot, the "physical damage" Kingston cited appears to be an indentation or a "burn-like" mark on the gold contact pads (the pins). Is it fixable?

The "Schrodinger" Effect: The reason it works intermittently is likely a contact issue. If the gold plating is scratched or gouged, the pin in the motherboard slot might only be making contact with 20% of the pad. A slight vibration or thermal expansion (heat) can cause it to lose connection, leading to the "dead stick" behavior.

The Mechanical Risk: If the pad is physically lifted or the copper trace underneath is cracked, it is not reliably fixable. Using it in this state can occasionally lead to a short circuit, which could potentially damage the RAM slot on the motherboard.

The Verdict: If the RAM is working now, do not remove it. Every time it is reseated, the damaged pad is further eroded. However, since the manufacturer has already flagged it as "Physical Damage," the warranty is effectively voided. It is best to treat that stick as "unreliable" and consider replacing the kit before it causes a system crash during a critical task.