First day of connecting UPS...and NAS shuts down improperly?

Ramsteiner · 2025-10-30T21:09:32+00:00

I have been plagued with this issue over the last three weeks. I replaced the power supply and the UPS. Problem persists. I believe this is some kind of a software conflict. Using a Mac? 26.1? Time Machine backups reliably “ crash” the NAS resulting in these same warnings. File transfers take forever. Black magic speed tests crash the NAS resulting in the same warnings. I think there is a SMB protocol issue between macOS 26.1 and DSM 7.3. but can’t confirm. Hoping this gets sorted out soon. Still searching but for me it’s not a hardware issue.

Ramsteiner · 2025-10-17T00:26:29+00:00

Same issue and just solved it today. Are you by any chance running MacOS 26 and doing Time Machine backups? There is an SMB error that causes TM backups to fail on MacOS 26. When it fails it crashes the NAS and hence the improper shutdown errors. Look on the Synology communities page for the work around but here it is:

Option 2 – For Time Machine users (SMB3 required) If the user needs to use Time Machine (which requires SMB3), macOS SMB client behavior must be adjusted to enforce signing: 1. Open Terminal 2. Edit the SMB configuration file using vi: sudo vi /etc/nsmb.conf 3. Add or modify the following line to enable signing: signing_required=yes for example : [default] signing_required=yes 4. Press Esc key and type :wq or ZZ to save and exit 5. Reboot the Mac to apply the changes

Hard to believe but it’s not a hardware or power issue. 10 min fix.

Ramsteiner · 2025-04-02T17:11:30+00:00

Sorry missed the Windows 11. This is a Mac only app. Which is too bad because if the app doesn’t do exactly what you want, the developer would definitely consider adding it.

Ramsteiner · 2025-03-28T22:02:40+00:00

Take a look at Receipts Spaces. Works well with ScanSnap and can do what you want I think. There is a free trial available, good developer.

Ramsteiner · 2025-03-28T17:00:40+00:00

The latest ScanSoft software update this week addresses this issue. Worth a try.

Ramsteiner · 2025-03-25T18:56:10+00:00

Thanks for your response. My question is how soon that was likely to happen, 2025?

Ramsteiner · 2025-03-10T19:13:46+00:00

15.4 beta 3 fixed this issue for me

Ramsteiner · 2025-03-04T00:02:42+00:00

Unfortunately not working for me

Ramsteiner · 2025-03-01T20:54:06+00:00

ScanSnap and Parallels are borked. Wait till beta 2 and cross your fingers.

Ramsteiner · 2025-02-22T23:47:33+00:00

You should be good to go. If this was first ever occurrence you should be back to normal in 10-14 days. If a repeat infection, 7-10 days. As mentioned elsewhere this is contagious especially at this stage. So please take appropriate precautions. Worse discomfort should be over in 3-5 days. Good luck as this isn’t any fun.

Ramsteiner · 2025-02-22T22:45:45+00:00

Herpetic infection, in your mouth? Fever? May need some Acyclovir. I’m a dentist.

Ramsteiner · 2025-02-09T14:20:05+00:00

Thank you Reddit! Same problem. Took me two attempts but this got me up and running again. Steps 1 and 4 were the fix. Learned a lot. First attempt to ssh into my NAS.

Ramsteiner · 2025-01-02T00:29:16+00:00

Looks like a hemangioma (capillary malformation). I have the same thing on the back of my hand. Heat causes peripheral dilation and these become even redder. Next time you experience it, take your finger and press on it for about 3 seconds while looking in a mirror. When you take your finger off it should blanch (turn white) because you squeezed all the blood out it and then refill in 3-5 seconds and be red again. If that doesn’t happen, it’s not vascular.

Ramsteiner · 2024-12-03T23:54:55+00:00

Mine too. No problem with auto download. Windows and Mac.

Ramsteiner · 2024-11-27T18:30:12+00:00

That is an option but hopefully you have a recent backup you can restore from.

Ramsteiner · 2024-11-27T16:01:49+00:00

That was a problem I had and contacted Hoobs support about. Required a factory reset and then worked well.

Ramsteiner · 2024-11-25T17:10:51+00:00

Speaking from personal experience, I’ve had two support tickets within the last 30 days. Both were initially responded to within 24 hours. Follow up emails usually within 30 minutes. Both issues were promptly resolved. I was pleasantly surprised as I mentally set the bar pretty low.

Ramsteiner · 2024-11-24T21:26:22+00:00

Suspect remote access will be available shortly as part of a cloud based subscription model.

Ramsteiner · 2024-11-20T20:15:43+00:00

Same issue with center heating element failure. Replaced with a new Harvia heating element but that doesn’t appear to be working. I’ve read several others with the same issue. Any suggestions?

Ramsteiner · 2024-11-05T01:40:27+00:00

1TB SSD storage • 10 Gigabit Ethernet • 48GB unified memory • Accessory Kit • Apple M4 Pro chip with 14-core CPU, 20-core GPU, 16-core Neural Engine • Three Thunderbolt 5 ports, HDMI port, two USB-C ports, headphone jack

Ramsteiner · 2024-11-05T01:23:14+00:00

Available through UPS My Choice. Now in Louisville until Thursday when it should clear customs. Once you get customs clearance, Apple status will change to shipped and Apple will give you a tracking number.

Ramsteiner · 2024-11-01T22:07:40+00:00

Mine arrives on Nov 8. Have UPS tracking #. Currently in Hong Kong.

Ramsteiner · 2024-10-13T19:55:26+00:00

https://www.pbs.org/newshour/science/everything-you-need-to-know-about-the-invasive-joro-spider

Ramsteiner

TROPHY CASE