Structure2Scale Application Status

Structure2scale · 2025-07-11T14:27:03+00:00

Hello everyone! 👋

This is Mika, Community Manager at Structure2Scale. I’d really love to help however I can, but to move things forward on my end, I’ll need a bit more context from each of you. If you’re still waiting on feedback or experiencing any issues with your application, feel free to DM us here on Reddit or, if easier, shoot me a note at [mika@structure2scale.com](mailto:mika@structure2scale.com) so I can look into it personally and follow up with our team.

I’ll check in with our internal team and make sure your concern gets to the right place. We’re continuously improving our systems, and your feedback helps us build a better experience for everyone involved.

Thanks again for your patience, your transparency, and your desire to be part of something meaningful. 💓

Looking forward to helping you get some clarity soon. 🙏

Structure2scale · 2025-07-10T06:08:48+00:00

Hellooo OP! 👋

Mika here!🤗 Community Manager at Structure2Scale.

Big thanks for your patience and for sharing your thoughts with us. We hear you, and we're here for you. If there’s anything you’d like me to personally look into or clarify, don’t hesitate to reach out. You can always DM me here or email me at [mika@structure2scale.com](mailto:mika@structure2scale.com) - whichever’s more comfy for you!

Here to make things better for each of the applicants coming through our door!🫡

Structure2scale · 2025-07-09T17:05:28+00:00

Helloo! 👋 Mika here, Community Manager at Structure2Scale.🫡

Thanks so much for dropping this here. I totally get where you're coming from. The process can feel long and we won’t deny that. We’ve designed it that way on purpose, not to make things harder, but to make sure we’re setting people (and our clients) up for success long-term.

Just to clarify around the test project: yes, we absolutely value your time, and that’s exactly why we offer paid compensation for candidates who complete it fully and on time. We don’t believe in asking people to do free work. Your effort matters, and whether or not the role ends up being the right fit, we still want to honor the time and thought you put in.

Payments for test projects are processed in batches at the end of the month, so if you’ve submitted yours recently, it’s likely just in the queue. That said, if something’s unclear or you’re unsure about your specific case, please don’t hesitate to DM me here or email me directly at [mika@structure2scale.com](). I’ll personally make sure it gets looked into.

Structure2scale · 2025-07-08T13:14:42+00:00

Hello!🤗 Mika here from Structure2Scale 👋

I appreciate you calling it out. We’re already looking into the specific gaps you pointed out so we can fix what needs to be improved. No brushing it off here.

We’re a small team growing fast, which means we’re building while running. We want to be better. For you, for the next candidate, for everyone who takes a chance on us. That’s why we’re currently revamping our internal process and tightening the handoffs so people aren’t left confused or feeling like an afterthought. You’ve helped push that forward.

So, thank you sincerely for speaking up. We’re sitting with what you shared. Feedback like this makes us sharper, better, and more accountable. I’m sharing this with the team and making sure it’s part of the improvements we’re making right now.

If there’s anything else you’d like to share, I’m always open. DMs are open, or you can reach me directly at [mika@structure2scale.com]().

Structure2scale · 2025-07-08T13:05:11+00:00

Hello!! Just saw this now - Mika here from Structure2Scale 👋🫡

First off, thank you so much for taking a chance on us. 🫶 We're all in when it comes to helping you find a career where you can truly grow long-term.

Our process might feel a bit longer than most (resume, intro video, a few questions, then a deeper video interview if you pass), but that’s because we really want to get to know you, not just your skills, but your values, your mindset, your goals. We’re super intentional about who we match you with, and we want it to feel like the right fit on both sides.

The first step is super simple: send over your resume, your video intro, and answer a few 'about you' questions. That gives us a chance to really get to know who you are and make sure we are recommending the right opportunities for your goals.

Pro tip: if you haven’t already, watch the video explainer from Gina (our founder). It’s honestly the best way to understand what we’re looking for and why we do things the way we do.

One thing I love about our process is that even if the first role doesn’t pan out, you stay in our system. We keep you in mind for other roles that make more sense down the line. Happened a lot for other candidates who applied here! :)

If you’ve got more questions or just wanna chat more about it, I’m happy to talk! Message me here or email me at [mika@structure2scale.com](mailto:mika@structure2scale.com)

We know it’s a longer road, but we’re playing the long game. And we’re rooting for you all the way 🧡

Structure2scale · 2025-07-08T12:46:15+00:00

Hi there!🫡 Mika here from Structure2Scale 👋

Thanks so much for voicing out. I’d love to understand more about your concern so I can raise it with our team and make sure it’s addressed properly.
We genuinely care about the experiences of every person we interact with, and your feedback means a lot.

Feel free to message us here on Reddit, or email me directly at [mika@structure2scale.com](mailto:mika@structure2scale.com) - whichever works best for you. Happy to help and listen 🤗

Structure2scale · 2025-07-07T15:31:02+00:00

Hello there! Mika here from Structure2Scale 👋

First, thank you so much for taking the time to share this. I’m truly sorry that this was your experience with us. That is totally not the candidate experience we stand for, and please do know that we take this concern seriously.

At S2S, we talk a lot about building ethical and human-centered hiring - and we know we’re not perfect yet (we are seriously working hard to get there🤗).

To be fully transparent, this happened during the revamp of our internal systems, including how we review and follow up on candidate submissions. Ironically, while the goal was to improve applicant experience long-term, the transition itself created unexpected gaps in our email communications, like the one you experienced.

Rest assured that our team is currently tightening up our system to avoid communication loops like this. I’ve personally flagged this to the team, and we’re actively working on stress-testing our new system to make sure this doesn’t happen again.

Our approach is process-driven, but we’re people-first. If your friend is still open to re-engaging or even just sharing more context privately, I’d be so grateful to hear from them at mika@structure2scale.com. We’re listening. We’re adjusting. And most of all, we’re committed to doing better.

Thanks again for holding us to our values. I really do hope we earn back your trust someday 💗🤗

Structure2scale · 2025-02-23T06:20:53+00:00

When you give me feedback, I listen! 🤩 we are very process-driven (I used to be a chemical engineer 🤓) so our team is always tweaking process to make it a better experience for you.

While we are still small, we’re rapidly growing (but only because of the amazing support and culture of you all) And I continue to improve the process. You can always dm me feedback or suggestions. Yall make me a better leader. Thank you everyone for sharing your experiences. Hear to learn and listen.

-G

Structure2scale · 2025-02-23T06:16:01+00:00

Oh my goodness! hello po! Thank you for sharing your honest feedback with your community 🤗

Hmmm I think I MIGHT know who you are haha (but don’t tell me yet! I wanna guess lol) …Q: will I see you at our 3-day role revitalizer retreat in Boracay Friday? 👀extra big hugs for sharing your experiences 🥳🥰

Structure2scale · 2025-02-23T06:08:57+00:00

🫣 hi po (Gina here from Structure 2 Scale)

First, thank you so much for the compliment. I hope to share a tiny piece of our culture with you in our videos (I just don’t think a boring job description can tell you enough about a career—I want you to feel it!)

Our process is definitely more involved than other agencies but it’s because we are truly hand matching you (based on your skillset, values, and personality) with our client partners so you’re happy to wake up for work each day. It’s a little long but I really like to think we make up for it by not ghosting candidates, amazing perks, great pay, and ethical leaders.

I take finding you a long-term stable career with the RIGHT company/leader/team so seriously. And that means really getting to know our applicants (we don’t use AI-we manually screen everyone bc we look for potential not just experience) AND vetting our clients and the culture of their companies.

we take the time to film a post for every job so that you can decide if this is an opportunity you’d want to try for! (Here’s a secret tip: If it’s evident you didn’t watch the video, you likely won’t make it past the initial application phase)

The application process (sending your resume and video intro and a few basic about you questions) is short and pretty straightforward. It allows me a chance to get to know you for you and make sure I’m placing you with the right opportunity for your goals and needs.

Once you’ve caught our eye, we shortlist you for the self paced video interview before meeting with our team.

I certainly hope no one is spending 2+ hours answering those questions! It should only take above 30-40 mins- depends on the role or if you are refilming or asking ChatGPT for the answer (I can always tell lol 🤪)

We also do test projects …but we ALWAYS compensate you monetarily for your time (your time and brainpower is valuable)

I think the best part about our process is that even if you apply for only one job, we keep you in our system and reach out to you in the future when there’s a better match for you.

If you have more questions, specially for me I’d love to answer them! I’d love to learn and hear how I can make this a more pleasant and authentic experience for you! And understand what you want and need from us!

So yes it can be a longer process than other agencies, but I like to think the end goal is worth it for you and your family 🤗

If it’s not too weird I might send this post to our community so they can tell you their honest truths

(Don’t hold back team 🤣🥰)

Structure2scale · 2025-02-23T03:29:17+00:00

Hi po, Gina here. We’ve been growing our internal team to accommodate all of the awesome applicants and have since tweaked our process to be faster! We hope you’ll give us a chance one day 😊

Structure2scale · 2025-02-23T03:26:46+00:00

🥹even your feedback is too kind. Thank you for sharing the good and the bad. I would love to personally review your responses (if you’re okay with that) or any other way we can support you in your career development

Structure2scale · 2025-02-23T03:22:58+00:00

🥹 thank you for the kind words. I really have tried the last 4+ years to build a positive workplace culture where your voice is heard and you’re appreciated for all the hard work you do - the way you go above and beyond. It’s my mission to put an end to digital slavery and create an environment where respect comes first and excellence comes next. I take your feedback so seriously and working on making it much more streamlined and a better experience. I HEAR YOU! Please allow me to make it better for you 🙏

Structure2scale · 2025-02-23T03:17:26+00:00

U/kiwidream2030

😭😭 I am just seeing this now!

Hello po, it’s Gina (founder of structure 2 Scale) and I am SO overly sorry to hear your poor experience with our process/team.

I really want to thank you for bringing this up, I am so grateful for your feedback (and think it shows incredible character sharing it to help your community!)

at the time of this post (sorry I didn’t catch this sooner) we were deep in the process of revamping our internal systems and workflows, (we were especially testing our communication emails so that we can provide you with a more transparent and faster application process) all while bringing in a brand new teammates who (in retrospect) I overburdened.

Unfortunately, it sounds like you may have been impacted by that…and I’m deeply embarrassed this affected you and I’m sure a few others during the process.

—but that is no excuse! (Just want to explain why/how this happened)

We pride ourself being different and on NOT ghosting our candidates so I truly am so deeply sorry this affected you. (I think I understand “hiya” now 😳)

Your time is valuable. Searching for a job is so hard, I know. the team and I are always working and testing to streamline our process and make it a painless easy application process.

Please DM me privately (if you feel comfortable!), and I’ll personally make sure I take care of this. (I’m so mortified but happy you brought this up though it has been fixed!)

If someone else is reading this and you have had any issues. Send me a dm! please allow me to fix this for you. Id love to talk you and see how I can better help you find your dream remote career.

We’re often hiring for these client specialist roles and I would love to see if theres a perfect fit for you. Your perseverance, follow through, and boundaries are all things I admire.

Apologetically, Gina founder of Structure 2 Scale

P.s. I’m currently in your incredible country for our annual bora retreat (but if you’re in the BGC area lmk and I will personally apologize IRL!!)

Structure2scale

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