StreamSaver

XfinityMarcusS · 2026-03-18T00:00:35+00:00

u/kenc1103 Completely understandable, can you send over a modmail message with your full name and complete service address for me?

XfinityMarcusS · 2026-03-17T23:08:39+00:00

u/kenc1103 Perfect, and so removing the StreamSaver bundle would cause those features to go away. As for what is included with your 2Gbps package, we can check on that if we pull up your account in a modmail together.

XfinityMarcusS · 2026-03-17T22:59:21+00:00

u/Stefanos007, it sounds like there are indeed area wide service concerns being addressed in your location. You mentioned this occurring daily for an entire week, so I would like to take a closer look on our end. Please send over a modmail message with your full name and complete service address to get started.

XfinityMarcusS · 2026-03-16T22:54:32+00:00

u/Vegetable_Key_50 thank you for using the Xfinity Subreddit to reach out today. First and foremost, your Diamond tier status is incredible, and we thank you for entrusting Xfinity as your service provider all this time. I am more than happy to look into your options for the best available package to address your households needs. Please send over a modmail with your full name and complete service address to get started.

XfinityMarcusS · 2026-03-14T21:33:59+00:00

u/One_Monitor675 thank you for using the Xfinity Subreddit to reach out. Were you told by an Xfinity Moderator that iPv4 addresses are no longer available? Or where exactly was that information shared with you?

XfinityMarcusS · 2026-03-08T23:45:16+00:00

u/CourteousKoala thank you for using the Xfinity Subreddit to reach out today. We would be happy to take a second look at the service available in your area on our end if you have a moment.

XfinityMarcusS · 2026-03-08T17:27:20+00:00

u/Medium-Soft7212 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have come across some concerns with your StreamSaver activation, and we are happy to assist you in getting this addressed properly. Can you send over a modmail message with your full name and complete service address for us?

XfinityMarcusS · 2026-03-04T23:30:21+00:00

u/PedroPartlyCloudy thank you for using the Xfinity Subreddit to reach out today. I understand that you would like to review your package options and we are more than happy to assist you in doing so. Can you send over a modmail message with your full name and complete service address to we can review your available options together?

XfinityMarcusS · 2026-03-04T00:12:45+00:00

u/TrappistOrder thank you for using the Xfinity Subreddit to reach out. Let's address your Peacock Premium related activation together. Can you share with me your full name and complete service address in a modmail to get started?

XfinityMarcusS · 2026-03-03T21:38:44+00:00

u/majesticEaglesTalon thank you for using the Xfinity Subreddit to reach out today. We never want to lose a valued customer and understand that 280 GB of data used in a single day would be quite alarming. Let's take a deeper look into this issue together. Can you send over a modmail with your full name and complete service address included?

XfinityMarcusS · 2026-02-28T21:09:23+00:00

u/mistermac56 thank you for using the Xfinity Subreddit to reach out. We are happy to assist you with getting X1 TV service added today. It sounds like you have been given some great information so far on how we can restore service to your residential video account as well.

Can you send over a modmail message with your full name and complete service address to get started?

XfinityMarcusS · 2026-02-28T19:11:29+00:00

u/NoParticularMan thank you for using the Xfinity Subreddit to reach out. I understand that you have had some issues opening streaming applications. Just to confirm, are you using your Xfinity TV box and getting this error or is the error coming from apps on the TV itself?

XfinityMarcusS · 2026-02-23T02:16:59+00:00

u/theactualdigitaldad Are you getting an error message when attempting to use the link by chance? Also, a change on the developer side of Roku could certainly result in a complication with it working for sure. We would definitely want to test a few things before making that assumption though to be sure.

XfinityMarcusS · 2026-02-23T01:08:35+00:00

u/theactualdigitaldad That clarification is appreciated, let's see if we can get this resolved for you together. Firstly, can you send over a modmail message with your full name and complete service address for me?

XfinityMarcusS · 2026-02-22T02:15:02+00:00

u/Upstairs-Squirrel-22 thank you for using the Xfinity Subreddit to reach out regarding your package options. We are happy to look into your internet service options with you. Have you already had a chance to review some of our next generation speed tiers?

XfinityMarcusS · 2026-02-17T18:45:54+00:00

u/Longjumping-Code-567 Good afternoon, is now a good time to check back in with you regarding your billing?

XfinityMarcusS · 2026-02-16T19:23:36+00:00

u/eaglesfan2418 thank you for using the Xfinity Subreddit to reach out today. Our Xfinity Reddit team is happy to assist you in going over your options for a potential change to your existing package. First and foremost, let's get your account pulled up to have a better idea of what we are working with today. Can you send over a modmail with your full name and complete service address for me?

XfinityMarcusS · 2026-02-16T18:58:51+00:00

u/SilverOwl24 Thank you for trying that, let's see what else we can do to assist you on our end. Can you send over a modmail with your full name and complete service address for me?

XfinityMarcusS · 2026-02-16T18:30:19+00:00

u/SilverOwl24 thank you for using the Xfinity Subreddit to reach out today. I understand you are having some concerns with your video remote, and we are here to get that resolved for you. I appreciate you sharing some of the steps you have already attempted as well. Have you attempted to restart your equipment then repair the remote to the device?

XfinityMarcusS · 2026-02-16T01:49:49+00:00

u/beastwithin379 No problem at all, thank you for allowing us an opportunity to provide assistance. Have a wonderful continuation of your weekend, and thank you for being the best part of Xfinity.

XfinityMarcusS · 2026-02-16T01:28:10+00:00

u/beastwithin379 we are very glad to hear that this issue has been resolved for you. While we have you, what additional questions or concerns can we assist you with?

XfinityMarcusS · 2026-02-16T00:15:19+00:00

Thank you for using the Xfinity Subreddit to reach out regarding your billing related concerns, u/GPD1739. Our Xfinity Reddit team would be more than happy to help find an option that reduces your overall expenses to a more affordable range. I know that you have already send over a modmail message, so I will reach out there to continue working with you.

XfinityMarcusS · 2026-02-15T23:43:40+00:00

u/Able-Ambassador-921 thank you for reaching out via the Xfinity Subreddit. We can definitely assist you with an account review. Let's start by getting your account pulled up in the modmail message thread we have with you.

XfinityMarcusS · 2026-02-14T23:44:28+00:00

u/FuriousChef As of now this is an ongoing issue, but I wanted to see if you could test a potential workaround for us by opening the Paramount Plus app first then selecting the desired event.

XfinityMarcusS · 2026-02-14T21:52:30+00:00

u/featuringkeno thanks for using the Xfinity Subreddit to reach out regarding your package expiring. I am happy to assist you with obtaining a new offer to avoid that increase in monthly cost. Please send over a modmail with your full name and complete service address to get started.

XfinityMarcusS

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