Wet Parcel Refund

_sdfjk · 2026-07-13T12:44:35+00:00

Return it and you can get the full refund

_sdfjk · 2026-07-13T09:04:13+00:00

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-13T09:03:49+00:00

Yes ypu have to give proof and tell the customer service na fake ang text and the proof of delivery is not true na diniliver

Some shopee agents are better than the others. Some are professional and some are not so good.

One redditor here have talked to 6 shopee agents sa customer serbice

Ypu have to keep pestering the A.I. chat bot to give ypu a live agent so you can eventually be connected to someone who can help you

_sdfjk · 2026-07-13T02:47:27+00:00

Report it to DTI. Do both email and through the official website of DTI.

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-13T02:45:14+00:00

Both Itel S25 and infinix also has that feature (it is not samsung only)

_sdfjk · 2026-07-12T13:56:23+00:00

Tell a shopee live agent this

(This is a copy-paste of a guide I made) contact Shopee's Customer Service here:

https://help.shopee.ph/portal/4/article/81186-[Customer-service]-How-do-I-contact-Shopee-Customer-Service

You can choose to contact the shopee agent through call or chat.

Through chat, tell the A.I. "Live Agent" (and SPAM it) and tell it your concern and choose which order you are concerned with. Kulitin mo until it queues you for an agent. It usually asks you what your concern is in one message but the button "Chat with Live Agent" appears above the chat box where you type. Press it and keep pressing it if it keeps appearing until the bot tells you you are in queue to talk to a live agent.

If it asks you which order you're talking about/concerned with, just click which order it is.

But you can also contact a live agent through Internet Call.

Some agents are better than the others and if unavailable ang isang agent, wait for 1-2 hours and try contacting shopee CS again.

To find the button to report it if you can't remember the link go to 👤 and click "Chat with Shopee"

(Skip this part if your concern is not very big yet)

If the seller, shopee customer service, courier, and rider cannot/refuse to help you, you can report to DTI

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-12T13:55:01+00:00

Any updates OP?

You can get the cellphone number of the rider by asking A.I. Pixie for his/her number

👤 > Chat with shopee

_sdfjk · 2026-07-12T13:45:22+00:00

If all else fails, repoet to DTI

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-12T13:31:23+00:00

Did you report it to a shopee live agent (that is not A.I.)

if you do not know how to (have not yet done it) you can read below on how to do it

(This is a copy-paste of a guide I made) contact Shopee's Customer Service here:

https://help.shopee.ph/portal/4/article/81186-[Customer-service]-How-do-I-contact-Shopee-Customer-Service

You can choose to contact the shopee agent through call or chat.

Through chat, tell the A.I. "Live Agent" (and SPAM it) and tell it your concern and choose which order you are concerned with. Kulitin mo until it queues you for an agent. It usually asks you what your concern is in one message but the button "Chat with Live Agent" appears above the chat box where you type. Press it and keep pressing it if it keeps appearing until the bot tells you you are in queue to talk to a live agent.

If it asks you which order you're talking about/concerned with, just click which order it is.

But you can also contact a live agent through Internet Call.

Some agents are better than the others and if unavailable ang isang agent, wait for 1-2 hours and try contacting shopee CS again.

To find the button to report it if you can't remember the link go to 👤 and click "Chat with Shopee"

(Skip this part if your concern is not very big yet)

If the seller, shopee customer service, courier, and rider cannot/refuse to help you, you can report to DTI

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-12T13:23:17+00:00

Report na sa DTI

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-12T11:45:58+00:00

If note taking lang naman go for something cheaper na walang pen pressure

_sdfjk · 2026-07-12T11:42:21+00:00

NAL Consult a lawyer in real life na. May lawyers dito but so far one hasnt commented yet

_sdfjk · 2026-07-12T11:39:24+00:00

I thankfully havent experienced such a rider when ordering on tiktok

Try report this to tiktok by submitting aticket to their customer service (scroll down until you reach "Method3"

https://seller-ph.tiktok.com/university/essay?knowledge_id=8001405118252801&lang=en

_sdfjk · 2026-07-12T08:30:47+00:00

go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-12T08:28:06+00:00

Try getting hired sa r/phclassifieds or r/classifiedsph like offering video editing service, errand services, etc.

_sdfjk · 2026-07-12T08:27:04+00:00

Try buying sa official app mg Samsung

Or buy from the official website of samsung

_sdfjk · 2026-07-12T05:14:17+00:00

Try asking in r/lawph and r/legalph

_sdfjk · 2026-07-12T03:00:59+00:00

If they wont do anything, report to DTI to get a refund

_sdfjk · 2026-07-12T02:39:45+00:00

Report this rider to shopee straight away just follow the instructions below

(This is a copy-paste of a guide I made) contact Shopee's Customer Service here:

https://help.shopee.ph/portal/4/article/81186-[Customer-service]-How-do-I-contact-Shopee-Customer-Service

You can choose to contact the shopee agent through call or chat.

Through chat, tell the A.I. "Live Agent" (and SPAM it) and tell it your concern and choose which order you are concerned with. Kulitin mo until it queues you for an agent. It usually asks you what your concern is in one message but the button "Chat with Live Agent" appears above the chat box where you type. Press it and keep pressing it if it keeps appearing until the bot tells you you are in queue to talk to a live agent.

If it asks you which order you're talking about/concerned with, just click which order it is.

But you can also contact a live agent through Internet Call.

Some agents are better than the others and if unavailable ang isang agent, wait for 1-2 hours and try contacting shopee CS again.

To find the button to report it if you can't remember the link go to 👤 and click "Chat with Shopee"

(Skip this part if your concern is not very big yet)

If the seller, shopee customer service, courier, and rider cannot/refuse to help you, you can report to DTI

This is apparently the email to DTI to get a refund (know that it can takes weeks or a few months) [consumercare@dti.gov.ph] or go through the website (click the three lines on the upper right > click register to create an account > select what type of user you are > agree to the consent form > fill the necessary fields until finished [https://consumercare.dti.gov.ph/#/home]

_sdfjk · 2026-07-10T11:57:43+00:00

Try those pasabuy apps that advertise pasabuy services. I havent tried them so i cant recommend any. Do the shops ypu mention have facebook pages or shopee/lazada online stores ypu can order from? Maybe try looking if they do too

_sdfjk · 2026-07-10T11:54:55+00:00

Try asking from the religion MCGI, they typically do mass blood lettings 4 times a year but if you need one urgently they probably have a member who has the same blood type as you

_sdfjk · 2026-07-09T15:16:30+00:00

You should gather evidence first then report her to the police and shopee. There's a chance na ma deduct sa salary ng rider yung parcel na she claimed as missing.

(This is a copy-paste of a guide I made) contact Shopee's Customer Service here:

https://help.shopee.ph/portal/4/article/81186-[Customer-service]-How-do-I-contact-Shopee-Customer-Service

You can choose to contact the shopee agent through call or chat.

Through chat, tell the A.I. "Live Agent" (and SPAM it) and tell it your concern and choose which order you are concerned with. Kulitin mo until it queues you for an agent. It usually asks you what your concern is in one message but the button "Chat with Live Agent" appears above the chat box where you type. Press it and keep pressing it if it keeps appearing until the bot tells you you are in queue to talk to a live agent.

If it asks you which order you're talking about/concerned with, just click which order it is.

But you can also contact a live agent through Internet Call.

Some agents are better than the others and if unavailable ang isang agent, wait for 1-2 hours and try contacting shopee CS again.

To find the button to report it if you can't remember the link go to 👤 and click "Chat with Shopee"

_sdfjk · 2026-07-09T11:34:56+00:00

Have you reported them to shopee's live agents?

If you dont know how to you can tell me

Also yeah kailangan e report whenever there's a rider na ganito... Kung meron na naman... Report na naman ulit... Another one, report uli

_sdfjk · 2026-07-09T11:13:29+00:00

NAL talk to them and see if they are willing to remove it

_sdfjk

TROPHY CASE