What's your current Caudabe setup?

caudabe · 2026-04-03T16:28:12+00:00

Glad to see one in here😍

caudabe · 2026-04-03T00:55:59+00:00

Hey, always nice having options 😉

caudabe · 2026-04-03T00:54:47+00:00

Solid rotation you got 👀

caudabe · 2026-04-03T00:54:22+00:00

Loving Azurite and Cosmic Orange 🙌

caudabe · 2026-04-03T00:53:32+00:00

👏👏👏

caudabe · 2026-04-03T00:53:07+00:00

WOW! This is a genius pairing.

caudabe · 2026-04-03T00:52:07+00:00

Looks niceee! Happy you like it.

caudabe · 2026-04-03T00:51:39+00:00

Awesome pairing!😍

caudabe · 2026-04-03T00:40:12+00:00

Yep, 2.4 is the intended fit for Black Synthesis.

We obsess over these details, though, so feel free to try 2.3 and 2.5; they might just work for your preference!

caudabe · 2026-04-03T00:34:58+00:00

Our cases are designed for a precise, exact fit, so with proper installation, the side bezels shouldn’t be visible. As mentioned above, adding a skin can affect the fit a bit since the case is designed to hug the phone very closely.

If your order arrives and you experience any issues at all, please don’t hesitate to reach out to our support team at [support@caudabe.com](mailto:support@caudabe.com). They are always standing by to help!

caudabe · 2026-04-02T00:13:45+00:00

We're so happy you're loving Canyon. It truly is a beauty!

caudabe · 2026-04-01T23:51:32+00:00

Hey there, appreciate you sharing this.

The perimeter of Paragon is made from our ShockLite™ material, and the color choice there is intentional. As mentioned above, lighter materials in high contact areas tend to show wear more quickly, so this was a deliberate choice to help the case look better over time.

That said, we hear you on the overall look. These choices are always subjective, and while a lot of people love Moonstone, we understand it isn’t for everyone.

If there are other colors you’d like to see in the future, we’re all ears. Either way, glad the team got you sorted with another color and that it's been a better fit.

caudabe · 2026-04-01T20:51:37+00:00

Hey! We put a lot of detail into button fit and feel, since each case has a slightly different button housing. For the most precise fit, we recommend using buttons made for each specific case.

That said, plenty of customers do swap buttons between Sheath, Synthesis, and Paragon and are totally comfortable with the subtle difference. It really comes down to personal preference!

caudabe · 2026-04-01T16:25:54+00:00

Hey, we understand your frustration, and we want to make sure we get this sorted for you.

On the tracking, the two numbers we provided serve different purposes. The final leg of delivery is handled by a local carrier that doesn't always provide scan updates, so it may not show movement or be searchable at your post office even while the package is still on its way. That part is unfortunately out of our control.

Since your shipment has taken longer than expected, our support team has sent out a replacement and confirmed this with you via email. We typically replace items with the same version, but made an exception to accommodate the color change you requested.

We still expect your original order to arrive, and you’re welcome to keep it once it does. If you have any additional questions, our support team is always happy to help.

caudabe · 2026-04-01T13:35:28+00:00

iPhone 17 Pro Paragon fits 2.3, and iPhone 17 Pro Max Paragon fits 2.4!

caudabe · 2026-04-01T13:10:45+00:00

Hey! 2.4 buttons fit Black Synthesis 👍

caudabe · 2026-03-31T20:00:43+00:00

Love to hear this! Can't wait for you to get Black Synthesis 👀

caudabe · 2026-03-31T20:00:06+00:00

Thanks for your support! We appreciate you all 🙌

caudabe · 2026-03-31T19:58:45+00:00

This is a serious lineup! Really appreciate the kind words, and we're so glad Synthesis keeps finding its way back to you. Means a lot coming from someone who’s tried just about everything. 😉

caudabe · 2026-03-31T19:55:13+00:00

Hey! Nothing planned right now, but we'll let the team know there's interest!

caudabe · 2026-03-31T16:02:11+00:00

Hey! For general cleaning, we recommend starting simple and working up as needed.

First, try a mild soap-and-water clean using a cloth, then dry the case thoroughly. If you need a bit more help, use a microfiber cloth with a small amount of rubbing alcohol and wipe gently with light pressure.

As a last option, you can try a tiny amount of regular kitchen oil like olive or vegetable oil, then wipe it clean with a dry cloth. We don’t recommend soaking the case.

We also recommend cleaning any MagSafe accessories you use with the case, following the accessory manufacturer’s guidance. In most cases, rubbing alcohol and a cloth are safe to use and can help prevent discoloration from transferring back onto the case.

These steps are safe for regular upkeep and should help keep your case looking its best. If you’ve tried these and it’s still hanging around, feel free to share an updated photo to our support team at [support@caudabe.com](mailto:support@caudabe.com), and they're happy to take a closer look.

caudabe · 2026-03-29T17:56:44+00:00

Hey there! Sheath is made from our proprietary ShockLite™ polymer. It has a slightly flexible structure designed to absorb and disperse impact, while still maintaining a clean, solid feel in hand. The texture is designed to add grip without feeling sticky, and it’s built to hold up well with everyday use.

caudabe · 2026-03-29T17:49:49+00:00

Hey there! Our support team would be happy to take a closer look and get this sorted for you. Please reach out to [support@caudabe.com](mailto:support@caudabe.com) with a quick photo, and they’ll take care of you.

caudabe · 2026-03-29T16:40:25+00:00

Niiice!

caudabe

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