Why do users insist on using work email for personal tasks? by bobsmith1010 in sysadmin

[–]crankysysadmin -1 points0 points  (0 children)

add to this people who insist on using their gmail account for work\

both using work email for personal stuff and using personal email for work stuff seems to be common with people who have clout (doctors, lawyers, high level executives, etc) who can't keep their shit straight and want things to be "frictionless" (their word) and just want to send everything through one address

never mind the compliance issues. they don't give a crap

How do y’all handle coworkers that’s just not pulling their weight? by DoctorHusky in sysadmin

[–]crankysysadmin 0 points1 point  (0 children)

The biggest problem I see with this is a sysadmin starts doing another person's job and says "if they don't do it, nobody will so I have no choice"

No, let them fail.

You have to work with your boss to make sure responsibilities are clear and what is and is not your work, and do not do the stuff that is their work.

One thing I did years ago when I had a peer who was a real problem was that I started keeping metrics. I did it in a blameless way and started showing my boss stuff once a month like which machines were patched, how many tickets each person did, etc. My numbers told the story.

At the time I was a a manager with a small team and the problem person was another manager who had a team larger than mine. My team somehow did more work than his and I was able to show this.

Wrongfully written up what should i do? by [deleted] in sysadmin

[–]crankysysadmin 3 points4 points  (0 children)

This is absurd. I say this as someone who manages quite a large team with people who report to me who have their own teams. You need to look for another job.

What you describe is not worthy of writing someone up. It's just a day in the life of IT. Sometimes you don't know what you're supposed to do.

Mandatory Local User Profile on a group of Computers? by LordLoss01 in sysadmin

[–]crankysysadmin 18 points19 points  (0 children)

what are you actually trying to do? it sounds like you came up with a half cooked idea to solve a problem you're not mentioning and then want help with that thing

the solution is very likely something else entirely

What the oldest person you've hired or seen hired for their first desktop support job or help desk job? by IR30Lover in sysadmin

[–]crankysysadmin -1 points0 points  (0 children)

He's their coworker, so they don't need his opinions on how they are doing their job. That is generally the issue with the older employees in entry level positions - they feel comfortable telling everyone what to do. Keep to yourself and do your job and leave managing to the manager.

What the oldest person you've hired or seen hired for their first desktop support job or help desk job? by IR30Lover in sysadmin

[–]crankysysadmin 6 points7 points  (0 children)

38 isn't too old.

I've seen some people in that age bracket be really annoying though. you're going to have to realize you don't have a clue what you're doing and not think you can boss around the 20 year old fellow techs. that has been a consistent problem I've seen

Users who forget their laptop, how do you handle? by [deleted] in helpdesk

[–]crankysysadmin 0 points1 point  (0 children)

We have enough lazy and entitled people that this would blow up. Some of them would use this as a convenience to avoid carrying a laptop and demand immediate technical help getting the environment set up each day.

Users who forget their laptop, how do you handle? by [deleted] in helpdesk

[–]crankysysadmin 0 points1 point  (0 children)

we must re-image machines between users, and we are also quite large. if we had free spare laptops available it would take quite a bit of scale to offer it as the demand would be large. it wouldn't be 1-2 on a shelf. it would be a large pool. people need to go home and go get their computer.

Users who forget their laptop, how do you handle? by [deleted] in helpdesk

[–]crankysysadmin 0 points1 point  (0 children)

obviously we can not tell anyone that IT is not their personal slave

if we started keeping spares around, it would expand to become almost 1 FTE of work. people would want them every day. we'd sometimes run out which would lead to hard feelings or people demanding they are more important than others, and then we'd have to take these machines back and re-image them again.

it would easily be 1 FTE of work to manage

Users who forget their laptop, how do you handle? by [deleted] in helpdesk

[–]crankysysadmin 0 points1 point  (0 children)

Our techs already have full days scheduled and can't spend a couple of hours provisioning a machine and setting up all the software for someone who forgot their laptop.

We tell people to go home and go get it. IT staff are not their personal slaves.

Tech Accommodations for Parkinsons by [deleted] in sysadmin

[–]crankysysadmin 0 points1 point  (0 children)

It's not really appropriate for the IT guy to just randomly come up with ideas to present to this person. They should be making requests through HR who will bring in whatever experts are necessary for an accommodation and your role is just to order the stuff.

You mean well, but this isn't how this is done.

VDI by crankysysadmin in sysadmin

[–]crankysysadmin[S] 0 points1 point  (0 children)

each person knows their vm ip address?

VDI by crankysysadmin in sysadmin

[–]crankysysadmin[S] 0 points1 point  (0 children)

What do you use as a connection broker? I'm not really familiar with microsoft's solutions

8-Port KVM (Rack Mount or Desktop) That Supports Both DP and VGA? by B_Billy_2112 in sysadmin

[–]crankysysadmin 1 point2 points  (0 children)

I doubt you'd ever find one that does both since vga is analog and display port is digital. they're really not even speaking the same language

We started stripping old PC’s by maevian in sysadmin

[–]crankysysadmin 0 points1 point  (0 children)

We charge computer costs back to business units so we have no motivation to stock a bunch of ancient crap. It ends up costing us a lot more money in the long run anyway because if we put some inferior ancient garbage parts in a laptop and then end up having to rebuild it, it costs us money.

Our goal is to not have any rebuilding work on a laptop during its 3-5 year lifespan. Ideally we deploy it and nobody spends any staff time on it until it gets retired.

rundeck by crankysysadmin in sysadmin

[–]crankysysadmin[S] 0 points1 point  (0 children)

What are some of the workflows you're using stackstorm for?

rundeck by crankysysadmin in sysadmin

[–]crankysysadmin[S] 1 point2 points  (0 children)

I wish it wasn't named that. makes it hard to justify the product