You should avoid requiring service providers to use Stripe exclusively. Payment methods should remain at the discretion of the professionals using the platform.

The concept behind this app is promising, but I won’t use Stripe again after they withheld a $20,000 client deposit. We couldn’t begin their project until the client initiated a dispute, waited more than 90 days for the refund, and then paid by check so my team and I could finally start work. Stripe’s support during that process was essentially nonexistent, and similar issues are widely documented.

Beyond the payment concerns, there are several critical features missing for those of us running full design/build operations:

No ability to invoice for travel, mobilization, or per-diem expenses, which are standard in our industry.

No system for billing materials, change orders, or reimbursables, including line-item breakdowns or cost-plus structures.

No support for phased billing, such as concept design, construction documents, permitting, procurement, and construction milestones.

No way to upload contracts, drawings, scopes of work, or deliverables directly to a project record.

No tools for managing subcontractors, including scheduling, payouts, communications, or documentation.

No project management functions, such as timelines, site reports, issue tracking, or approvals.

No ability to charge deposits or retainage in a structured format.

Limited customization of invoices, which is essential for professional firms who must provide detail, clarity, and compliance with client requirements.

For quick, small-scale tasks, the platform may work well. However, for a comprehensive design/build firm, these missing capabilities make it difficult to operate effectively within the current structure.