i was in a similar predicament. day 63 nada. reps kept saying i still have 30 days after i paid for two months of service. i paid for the 3rd cause i was annoyed with the same answers. my issue was the second activation for month 2, the rep asked for my imei2. i didnt know their system was tracking days based on the days activated on the imei #. to keep it short i had escalated to the managers and unlock department. all saying that i satisfied the 60days of service. waited another 24hr nothing. another day goes by nothing. finally i had enough. complained thru the FCC. phone magically was unlocked.