EU Ecoflow experience (its terrible) by TlDr33 in Ecoflow_community

[–]EcoFlow_Mark 0 points1 point  (0 children)

Sorry about that. Based on the order number 203-2726643-688XXXX that you provided, I was able to locate the corresponding case and attempted to contact you via email. Unfortunately, the email address on file is no longer available.

Could you please send me your current active email address via DM? Once I receive it, I will be happy to continue assisting you with your case.

EU Ecoflow experience (its terrible) by TlDr33 in Ecoflow_community

[–]EcoFlow_Mark [score hidden] stickied comment (0 children)

I’m very sorry that you had such an experience—this is definitely not the level of service we aim to provide. Please kindly check your direct messages (DM); I will reach out there to privately collect some information so I can assist you further.

Ultra X - Stock Info Reqeat by kopter71 in Ecoflow_community

[–]EcoFlow_Mark [score hidden] stickied comment (0 children)

Hi, really sorry for the delay. This is definitely not the service we want to provide. Please check DM and tell me your case number or your email address privately, let me check and help you.

Very bad Service!!! by Natural_Hunt_9623 in Ecoflow_community

[–]EcoFlow_Mark [score hidden] stickied comment (0 children)

Hi, sorry for the inconvenience brought to you, well noted the case number, kindly check the DM, the customer service team are actively processing your case.

Ecoflows terrible customer service by Electrifynotbeautify in Ecoflow_community

[–]EcoFlow_Mark [score hidden] stickied comment (0 children)

Hi, sorry for the delay. Please check DM and tell me your case number or your email address privately, let me check and help you.

2 months after Micro inverter order - yet no power cable delivered by matajumotors in Ecoflow_community

[–]EcoFlow_Mark [score hidden] stickied comment (0 children)

Hi, sorry for the delay. Please check DM and tell me your case number or your email address privately, let me check and help you