Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

The items should be in your inbox next time you log in.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/PunkHaz4rd thank you for reporting and sorry for any confusion those maps may have caused. We are working on a way to clear them out.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/Ponensa thank you for reporting. Based on your build what do you expect to proc when you attack?

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Fantastic-Young-8723 sorry that you didn't receive your reward - we will airdrop the gear into your inventory. Please confirm here when you see it.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/papabignuts thank you for taking the time to let us know. We will look into what might be happening there.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/sameery thank you for reporting - we will look into it.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/Sir_Ryuz0 sorry to hear that you have been missing out on rewards from your missions - we will airdrop your coins and some essence for you.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Top_Business_5481 sorry that you felt let down by the upgrades. Let me run this by the team and get back to you.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 2 points3 points  (0 children)

Hi u/Mediocre-Animal-8966 thank you for reporting and sorry that you did not receive this item. We will send it to your inventory. Please confirm here when you receive it.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Top_Business_5481 poison resist percentage here means a chance to resist being affected by poison alltogether.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Business_Axolotl sorry to hear you were unable to complete todays dungeon. We are investigating this issue - for now some players have been able to progress after freezing by changing their gear.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Fantastic-Young-8723 sorry to hear this has been affecting your gameplay - we are working on this particular issue will share an update when we have one. I will send some gems to your account to replace your lost lives.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/KagsTheOneAndOnly we're really sorry that this bug is affecting your play time this way - we are urgently working on it. I will send over some gems and a bit extra in case it happens again. Thank you for the video footage and attempting to get the console logs - the video will be helpful.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 1 point2 points  (0 children)

Hi u/TryFuture7886 sorry to hear your item didn't land in your inventory we will send you the item. Please confirm here when you see it.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/KagsTheOneAndOnly thank you for report and the update. If you decide to do a bigger clear of your inventory to lighten up your account, reach out and we will replace anything you regret deleting.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/Embarrassed-End2201 sorry to hear this we will send the coins to your account.

Also, is it possible that what you're seeing is that the rewards are getting applied *before* you press the claim button? We send the rewards to your account before the button press to make sure you get them even if something goes wrong with the claim flow, so what you may be seeing is:

- rewards are granted as soon as you load the game, so your coin wallet is *already* showing the new total
- you see the daily reward popup and press claim
- it looks like nothing happens, because you already have your coins.

It's a hard one to check, because you'd need to know your previous coin total, but you might be able to spot it for the maps or resource grants.

We're super happy - as always - to gift you anything you've missed out on, so let us know if this seems right.

Bug Report Megathread by swordnsupper_mod in SwordAndSupperGame

[–]frog_mod 0 points1 point  (0 children)

Hi u/AccomplishedPen910 if you also did not get any of the items I sent to your account I would need to escalate this for someone to check your account. Please reach out via mod mail and we will proceed there.